Call Center Agent

We are looking for a customer service representative to work (remotely) to respond to customer inquiries and provide effective solutions to their problems with professionalism and courtesy.

Main tasks:
• Answering phone calls and responding to customer inquiries
• Documenting and updating customer data in the system
• Resolving customer complaints and following up until closure
• Achieving the required performance indicators

Required qualifications:
• Proficiency in Arabic spoken and written
• Excellent communication skills
• Ability to work under pressure

E-commerce Project Manager
Responsible for managing and developing the existing e-commerce project, ensuring the efficient implementation of operational and expansion plans. Oversees coordination among teams (technical, operational, marketing, support) to achieve objectives and performance indicators. Monitors workflow, leads continuous improvement initiatives, and develops the user experience based on data and daily challenges.

A human resources officer is required to work at a leading company in Medina. It is required to have a bachelor's degree in human resource management or its equivalent with at least two years of experience in the same field. The main tasks include: managing recruitment and training processes, developing internal policies and regulations, preparing and implementing employee development plans, following up on employee affairs and solving work-related problems. The candidate must have excellent communication skills, the ability to work within a team, and proficiency in using human resource and computer programs.