img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Our Team as a Senior Associate – Call Center!
At Bupa Arabia, we pride ourselves on delivering exceptional customer service in the healthcare sector. We are looking for dedicated individuals to join our call center team, where your main focus will be on assisting our customers with professionalism and care.

Key Responsibilities:
  • Provide high-quality customer service and maintain effective communication with customers.
  • Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
  • Identify recurring issues and relay this information for prompt corrective action.
  • Assist customers with preauthorizations, claims research, and understanding provider contracts.
  • Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

Skills and Qualifications:
  • Experience in customer service or call center environments.
  • Proficient in using personal computers and navigating software applications.
  • Ability to multitask and manage stress in a fast-paced environment.
  • Strong troubleshooting and problem-solving skills.
  • Exceptional follow-up skills and ability to handle conflicts professionally.

Become part of a forward-thinking company that values innovation in healthcare to serve Saudi families and businesses effectively. Apply now and contribute to our mission of creating leader-focused, high-performance work culture!

Requirements

  • No experience required

Similar Jobs

Call Center Agent

Row cafe

SR 4,000 - 4,000 / Month dotFull-time
We are looking for a customer service representative to work (remotely) to respond to customer inquiries and provide effective solutions to their problems with professionalism and courtesy.

Main tasks:
• Answering phone calls and responding to customer inquiries
• Documenting and updating customer data in the system
• Resolving customer complaints and following up until closure
• Achieving the required performance indicators

Required qualifications:
• Proficiency in Arabic spoken and written
• Excellent communication skills
• Ability to work under pressure

breifcase2-5 years

locationMadinah

Remote Job
10 days ago

Call Center Agent

Construction Materials Company for Information Systems Technology

SR 3,500 - 4,500 / Month dotFull-time
A customer service representative is required to work for a leading company in the digital field, where the job requires communicating with customers professionally and responding to their inquiries and solving their problems. Proficiency in Arabic language in both spoken and written form is required, along with effective communication skills and computer skills.

breifcase2-5 years

locationAbu Kabir, Medina

20 days ago

Sales Specialist

📣 Job AdNew

XCMG Group

Full-time
Join XCMG Group as a Sales Specialist!
We are looking for a dedicated individual to drive sales of mining machinery and equipment in Saudi Arabia. The Sales Specialist will identify new business opportunities, manage customer relationships, and provide tailored solutions to meet client needs.

Key Responsibilities:
  • Drive sales of mining machinery and equipment.
  • Identify new business opportunities and manage customer relationships.
  • Provide solutions tailored to customers' needs.
  • Understand technical specifications, applications, and market trends.
  • Explain technical aspects of heavy machinery to clients.
  • Analyze market trends and competitor activities.
  • Utilize CRM software to track sales activities.

Experience and Background:
  • Bachelor’s degree in business, Engineering, or a related field.
  • Minimum 2 years of experience in relevant sales.
  • Valid Saudi Arabia Driver’s License.

Requirements: Proficiency in Arabic and English is essential.

breifcase0-1 years

locationMadinah

about 16 hours ago

You may also like