Account Director - Creative Marketing Agency📣 Job Ad
| Salary | ||
| Contract Type | Full-time | |
| Workplace type | Remote | |
| Location | Riyadh |
About the Role
Alexander Lyons Solutions is partnering with a multinational creative and marketing agency that is undergoing significant expansion. This agency is actively seeking to establish a strong presence in new markets and is making key hires to support its growth. The role of Account Director is an opportunity to join a dynamic team with experienced creative, commercial, and leadership talent.
The agency is seeking an experienced Account Director to join its Client Servicing team in Riyadh, Saudi Arabia. This position is central to managing key regional client relationships and overseeing the quality of delivered work. The Account Director will serve as the primary point of contact for clients, translating their business needs into clear direction for internal teams across corporate communications, campaigns, digital, and internal brand initiatives, while ensuring consistency and high delivery standards.
Key Responsibilities
- Build and maintain strong, long-term relationships with key clients, acting as the primary strategic point of contact.
- Ensure proactive, clear, and consistent communication, maintaining high levels of responsiveness.
- Lead senior client meetings, presentations, and strategy sessions with cultural awareness and influence.
- Drive client retention and satisfaction by anticipating needs and resolving issues.
- Identify and develop growth opportunities within existing accounts and support new business initiatives in the Saudi market.
- Lead and develop the client servicing team, fostering accountability and a solution-led mindset.
- Collaborate with creative, strategy, digital, and production teams to ensure seamless end-to-end delivery.
- Monitor account profitability, working with operations to ensure accurate cost tracking and commercial discipline.
- Act as an ambassador for the agency in Saudi, representing its vision and capabilities.
- Support the agency’s visibility in Saudi by contributing to case studies and success stories.
Qualifications and Requirements
- 6-10+ years of experience in account management or client services within a creative, digital, or integrated agency environment.
- Proven track record of managing high-value client relationships and delivering multi-channel campaigns.
- Strong understanding of the Saudi market, including cultural nuances and business etiquette.
- Experience working with large regional or local brands; exposure to government, semi-government, or major private sector clients is advantageous.
- Excellent communication and presentation skills in English.
- Strong commercial acumen with experience managing budgets and profitability in an agency setting.
- Ability to lead and mentor teams, driving accountability and performance.
- Strong stakeholder management skills, with the ability to navigate senior-level client relationships.
- Highly proactive, structured, and solution-oriented mindset.
- Comfortable working in fast-paced environments with multiple concurrent projects.
Required Skills
- Account Management
- Client Services
- Creative, Digital, and Integrated Agency Operations
- Client Relationship Management
- Multi-channel Campaign Delivery
- Saudi Market Understanding (including cultural nuances and business etiquette)
- Experience with Government, Semi-Government, and Private Sector Clients
- Excellent Communication and Presentation Skills
- Strong Commercial Acumen
- Budget and Profitability Management
- Team Leadership and Mentoring
- Stakeholder Management
- Proactive, Structured, and Solution-Oriented Approach
- Adaptability to Fast-Paced Environments
- Experience within Energy, Government, or B2B sectors is preferred.
- Existing network within the Saudi marketing/brand ecosystem is preferred.
- Experience working on Vision 2030-aligned brands or transformation-driven clients is preferred.
- Familiarity with both global agency standards and local Saudi market execution expectations is preferred.
Work Environment and Details
This is a full-time position based in Riyadh, Saudi Arabia. The role reports to the Group Account Director. The working week is Sunday to Thursday, from 9 am to 6 pm. The work setup involves remote work with three days per week at the client's headquarters. Fluent English and Arabic are essential, with experience in Saudi markets being a requirement. Relocation will be considered for candidates who meet these criteria.
Requirements
- Requires 5-10 Years experience
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