Business Analyst📣 Job Ad

Role Overview
We are seeking a Technical Business Analyst with 3–5 years of experience to act as the critical link between clients, sales teams, and delivery teams. This role goes beyond requirement gathering — it focuses on understanding client needs, shaping tailored solutions, drafting winning proposals, and supporting pre-sales activities. The ideal candidate combines technical knowledge with strong business acumen, ensuring that proposals are accurate, competitive, and aligned with client expectations.
Key Responsibilities

• Engage with clients to elicit, analyze, and validate requirements across AI, digital transformation, and platform projects.
• Translate client requirements into solution outlines, proposals, and statements of work (SoWs).
• Collaborate with pre-sales, product, and delivery teams to design feasible and cost-effective solutions.
• Develop and maintain pricing models, cost estimates, and commercial proposals.
• Support RFP/RFQ responses, ensuring proposals are compliant, compelling, and well-structured.
• Participate in client meetings and workshops to clarify scope, present solutions, and negotiate terms.
• Work closely with sales teams to position solutions competitively while maintaining profitability.
• Prepare supporting materials such as solution overviews, presentations, and technical documentation.
• Ensure that all proposals adhere to quality, service management, and information security standards (ISO 9001, 20000, 27001).

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 3–5 years of experience as a Business Analyst, Pre-Sales Consultant, or Proposal Specialist in IT/digital services.
• Strong exposure to proposal writing, RFP/RFQ responses, and solution costing.
• Knowledge of AI, digital platforms, SaaS, and enterprise transformation services.
• Proficiency with tools such as MS Office, proposal automation platforms, JIRA/Confluence, Lucidchart.
• Excellent communication and presentation skills, with the ability to engage directly with clients and senior stakeholders.
• Experience with pricing strategies and negotiation in technology or consulting engagements.

Preferred Skills

• Experience in pre-sales roles or client-facing solution consulting.
• Familiarity with contractual and commercial frameworks.
• Strong financial acumen with ability to model costs, margins, and ROI.
• Certifications such as ITIL, Agile BA, or proposal management (*, APMP) are a plus.

About the Role:
Our client, a leading multinational AI and software company, is seeking a Senior Business Analyst to join their growing team in Riyadh, Saudi Arabia. They are looking for a Senior Business Analyst with over 8+ years of experience in business analysis, with solid experience in insurance processes and systems, and open to exploring new domains when there is a need.

Key Responsibilities for Senior Business Analyst:

• Business Analysis:
  • Requirement Gathering and Analysis: Engage with stakeholders to understand their needs and translate them into detailed specifications for software developers.
  • Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides.
  • Process Improvement: Analyse existing workflows and systems, identify opportunities for process improvement to optimise the functional design.
  • Testing and Validation: Collaborate with QA teams to ensure that solutions meet business requirements and are free of defects.
  • Training and Support: Provide training and support to end-users and other stakeholders on new systems and processes.
• Change management and communication:
  • PMO: Lead and manage projects, ensuring they are delivered on time and within budget.
  • Stakeholder Management: Act as an intermediary between different stakeholders, ensuring their concerns are addressed and project objectives are met.
  • Data Analysis: Analyse business data to identify trends, patterns, and insights that can inform decision-making.

Qualifications and Experience for Senior Business Analyst:

• Bachelor’s degree in Business, Computer Science, or a related field.
• Minimum 8 years of experience as a Business Analyst in the insurance industry.
• Strong knowledge of Agile / Scrum methodologies and tools (JIRA, Confluence, MS Visio, Power BI, etc.)
• Proven experience in requirements analysis, documentation, and process mapping.
• Excellent analytical, communication, and stakeholder management skills.
• Professional certifications (CBAP, PMI-PBA, Agile) are an advantage.