Cafe Manager

Job Title:
General Supervisor of Branches

Work Location:
Field in East Riyadh – with regular visits to the branches

About the Company:
“Wahid Chai” is a company specialized in providing hot and cold tea with a modern and distinctive concept, and it seeks to expand its branch network and achieve high operational quality and exceptional customer experience.

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Job Responsibilities:

First: Operational and Administrative Tasks
• Full supervision of the operation of “Wahid Chai” branches and ensuring their compliance with approved policies and standards.
• Monitoring operational performance and sales daily, analyzing reports, and providing improvement recommendations.
• Acting as the owner's deputy in monitoring workflow and making daily administrative decisions.
• Training and developing branch employees and ensuring their operational and administrative readiness.
• Quality control and customer service, and direct intervention in case of complaints or deviations.
• Contributing to the development of operational processes and setting expansion plans.

Second: Marketing Tasks
• Supervising the implementation of marketing campaigns on the ground and through social media.
• Coordinating with the marketing team or external parties to design marketing content and visual identity.
• Suggesting seasonal or permanent marketing ideas that enhance brand presence.
• Working to increase the number of customers, improve visit frequency, and increase the average invoice amount.

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Qualifications and Requirements:
• Suitable experience in the field of restaurants and cafes.
• Ability to lead, make decisions, and take responsibility.
• Excellent skills in communication, planning, team management, and problem-solving.
• Preference for those with experience in establishing or operating start-up or expansion projects.
• Preference for those with experience and knowledge in tea beverages and cold drinks.

Only Saudi nationality 🇸🇦
Send me your resume on this email
Fahadahmid68gmailcom

We are seeking a charismatic and professional Host to join our dynamic restaurant team, serving as the first point of contact for our guests and ensuring their dining experience begins on the highest note possible. The ideal candidate will possess exceptional interpersonal skills, maintain a polished appearance, and demonstrate the ability to multitask in a fast-paced environment while managing reservations and coordinating with various departments.

Key responsibilities include:
• Warmly greeting and welcoming guests while maintaining an organized waitlist and reservation system
• Managing seating arrangements and table assignments to ensure optimal restaurant flow
• Answering phones professionally and handling inquiries about menu options, special events, and reservations
• Coordinating with servers and kitchen staff to monitor dining room capacity and wait times
• Maintaining a clean and organized front desk area while ensuring menus and other materials are well-stocked
• Resolving guest concerns promptly and professionally while upholding our high standards of customer service