Customer Account Manager📣 Job Ad
in Proofpoint
20 days ago
| Contract Type | Full-time | |
| Workplace type | Remote | |
| Location | Riyadh |
Join Proofpoint as a Senior Customer Success Account Manager!
At Proofpoint, a global leader in cybersecurity, we prioritize the security of how people, data, and AI agents connect across various platforms. Our mission is simple: to safeguard the digital world while empowering organizations to work securely. As a Senior Customer Success Account Manager, you will be part of a dynamic team that aims to maximize customer value and enhance their experience with our products and services.
Key Responsibilities:
Requirements:
If you are passionate about customer success and have a strong background in cybersecurity, we invite you to apply and join us in our mission to protect people and data.
At Proofpoint, a global leader in cybersecurity, we prioritize the security of how people, data, and AI agents connect across various platforms. Our mission is simple: to safeguard the digital world while empowering organizations to work securely. As a Senior Customer Success Account Manager, you will be part of a dynamic team that aims to maximize customer value and enhance their experience with our products and services.
Key Responsibilities:
- Guide customers through their Proofpoint journey and act as a trusted advisor.
- Create and manage Customer Success Plans that align with customer goals.
- Conduct regular health checks to assess product adoption.
- Advocate for customer needs and escalate issues as necessary.
- Collaborate with cross-functional teams to ensure customer satisfaction.
Requirements:
- Proven experience in customer success or a customer-facing role.
- Strong understanding of email, networking, and enterprise security.
- Excellent communication skills in both Arabic and English; additional languages are a plus.
- Ability to work independently and adapt to a fast-paced environment.
If you are passionate about customer success and have a strong background in cybersecurity, we invite you to apply and join us in our mission to protect people and data.
Requirements
- Requires 2-5 Years experience
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