Customer Services Manager📣 Job Ad

We are looking for a Customer Service Supervisor to join our team, to oversee all customer service channels and ensure the delivery of a seamless and distinguished experience for customers.

🔹 Tasks and Responsibilities:

• Supervising the customer service team and ensuring compliance with quality standards.

• Following up on customer inquiries and complaints and resolving them promptly and professionally.

• Training and developing the team to enhance communication and problem-solving skills.

• Preparing and analyzing regular reports on team performance and customer satisfaction levels.

• Coordinating with other departments to ensure a comprehensive experience for customers and improve processes.

• Proposing initiatives to improve customer experience and elevate service levels.

🔹 Required Qualifications:

• Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.

• At least 3 years of experience in customer service, preferably in the restaurant or hospitality sector.

• Supervisory experience of no less than one year.

• Fluency in English

• 🔹 Required Skills:

• • Strong verbal and written communication skills.

  • Ability to solve problems and make decisions quickly and effectively.

  • Leadership skills and team management.

  • Proficiency in using Customer Relationship Management systems and data analysis.

  • High organization and ability to work under pressure.

Luxury Ladies Salon – Private Compound, Riyadh, Saudi Arabia

✨ About Us:

We are a high-end luxury salon located inside an exclusive compound in Riyadh. We provide premium beauty services to VIP clients and are looking for a highly skilled and professional Nail Technician to join our team.

💅 Position: Senior / Expert Nail Specialist

We are seeking a very experienced Nail Technician with advanced technical skills and excellent customer service.

🔹 Required Skills & Expertise:

• Russian Manicure (Dry / E-file technique – very advanced level)

• Gel Extensions (professional sculpting & forms)

• BIAB (Builder in a Bottle) application

• Hard Gel & Rubber Base techniques

• Professional Nail Art (minimal, luxury designs & detailed art)

• Perfect cuticle work

• Strong shaping skills (almond, square, coffin, etc.)

• Knowledge of nail health and hygiene standards

• Ability to work cleanly and precisely

🌟 Candidate Requirements:

• Minimum 3–5 years experience in luxury salons

• Experience working with VIP or high-end clients

• Excellent attention to detail

• Friendly, polite, and well-behaved

• Professional appearance and positive attitude

• Good English communication skills

• Team player with respectful behavior

• Ability to handle pressure in a busy environment