Customer Services Specialist📣 Job Ad

in Eleganci

about 4 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
Billing & Payments Support: Issue invoices and assist with billing processes.
Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
Minimum of 1 year experience in a clinical or healthcare setting is preferred.
Strong communication and organizational skills.
Proficient in computer use and clinic management software.
Neat and well-groomed appearance.
Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

Requirements

Requires 2-5 Years experience

Similar Jobs

Customer Services Specialist

📣 Job Ad

Yammak | يمّك

Full-time

Join Yammak as a Customer Service Specialist!

Yammak is excited to announce an opening for a Customer Service Specialist in a hybrid work environment. We are seeking candidates with strong communication skills and previous experience in customer service, along with an intermediate level of English proficiency.

Responsibilities:

Engage with customers and address their inquiries effectively.
Provide high-quality customer service in a timely manner.
Collaborate with team members to enhance service delivery.

Why Join Us?
If you are looking for a dynamic work environment and an opportunity for growth, we are thrilled to welcome you to our team. Apply now and be part of a pioneering platform that is redefining home services in Saudi Arabia.

2-5 years

Riyadh

Remote Job

16 days ago

Customer Services Specialist

📣 Job Ad

DSV - Global Transport and Logistics

Full-time

Join DSV as a Customer Service Agent!
As a Customer Service Agent at DSV, you will be instrumental in maintaining exceptional customer service standards through operational excellence in freight operations. Your primary responsibilities will include managing documentation and ensuring the smooth handling of all freight activities for both current and potential clients.

Key Responsibilities:

Deliver best-in-class customer service to all DSV customers.
Interact with customers and vendors to establish DSV SOPs and keep customers informed regarding arrival times, delays, or transit issues.
Ensure all communications are professional, timely, and correctly handled using the best medium for correspondence.
Send routing, follow up with origin, and update customers on the status of freight until arrival in Saudi Arabia.
Update tracking sheets daily and negotiate rates with carriers.
Create jobs in CW1 for all export shipments.
Quote agents and customers for all export inquiries and monitor communications with customers, carriers, and vendors.
Provide regular updates to the Line Manager and perform other duties as assigned.

Qualifications:
A Bachelor's degree and a minimum of 5 years of experience in freight operations are required.

Competencies: