Customer Services Specialist📣 Job Ad

in Lastmade

20 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Join our team at a company specialized in the production of plastic materials as a Customer Service Specialist!
We are looking for outstanding individuals to join our team in both Riyadh and Qassim. As a customer service specialist, you will be responsible for a range of tasks that contribute to improving customer experience and increasing their satisfaction.

Job Responsibilities:

Receiving customer inquiries and responding to them professionally.
Following up on customer requests and solving issues.
Coordinating with internal departments to ensure customer satisfaction.
Documenting notes and improving the customer experience.
Managing and activating social media platforms, managing the company's LinkedIn page.
Publishing content and news related to the company, its products, and events.
Preparing weekly reports and submitting them to the CEO.

Requirements:

A diploma or bachelor's degree in marketing, business administration, or equivalent.
Practical experience of 0 - 2 years.
High communication skills.
Fluency in English.
Proficiency in using computers.
Previous experience in customer service is preferred.
The ability to work under pressure.

Don't miss this opportunity, and apply now to join our team.

Requirements

Requires 2-5 Years experience

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Customer Services Specialist

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Eleganci

Full-time

Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:

Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
Billing & Payments Support: Issue invoices and assist with billing processes.
Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:

Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
Minimum of 1 year experience in a clinical or healthcare setting is preferred.
Strong communication and organizational skills.
Proficient in computer use and clinic management software.
Neat and well-groomed appearance.
Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

2-5 years