
Debt Collector📣 Job Ad
in Welcome
20 days ago

Contract Type | Full-time | |
Workplace type | Remote | |
Location | Riyadh |
About HALA
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. We empower SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
About the Role
The Collection Senior Officer is responsible for contacting defaulters and overdue merchants to recover outstanding payments. This role involves making outbound calls, negotiating payment plans, and, when necessary, conducting on-site visits to ensure timely and effective debt recovery.
Key Responsibilities
Qualifications
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. We empower SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
About the Role
The Collection Senior Officer is responsible for contacting defaulters and overdue merchants to recover outstanding payments. This role involves making outbound calls, negotiating payment plans, and, when necessary, conducting on-site visits to ensure timely and effective debt recovery.
Key Responsibilities
- Contact merchants and clients with overdue accounts via phone, email, and other communication channels.
- Negotiate repayment terms and set up structured payment plans in line with company policies.
- Maintain accurate records of interactions, commitments, and follow-ups in the collection system.
- Escalate high-risk or non-cooperative cases to the appropriate internal teams or legal units.
- Conduct site visits to delinquent merchants when remote communication fails or as required by policy.
- Submit visit reports and recommendations for further actions.
- Ensure compliance with company policies, regulatory standards, and ethical practices in all collection activities.
- Provide regular updates to management on progress, challenges, and key recovery metrics.
Qualifications
- High school diploma or equivalent; a degree in Business Administration, Finance, or related field is a plus.
- Proven experience in collections, debt recovery, or customer service, preferably in a financial or retail environment.
- Strong negotiation, communication, and interpersonal skills.
- Ability to manage difficult conversations professionally and effectively.
- Willingness to travel locally for site visits when needed.
- Familiarity with collections systems or CRM tools is an advantage.
- Valid driver’s license (if travel is required).
Requirements
- No experience required
Similar Jobs
You may also like
- Related Debt Collector Opportunities
- Debt Collector Jobs in Riyadh
- Debt Collector Jobs in Al Khobar
- Secretary Jobs in Riyadh
- Secretary Jobs in Al Majardah
- Secretary Jobs in Makkah
- Secretary Jobs in Jeddah
- Administrative Assistant Jobs in Dammam
- Other Job Fields in Riyadh
- Barista Jobs in Riyadh
- Receptionist Jobs in Riyadh
- Secretary Jobs in Riyadh
- Graphic Designer Jobs in Riyadh
- Nail Care Specialist Jobs in Riyadh
- Seller Jobs in Riyadh
- Perfume Seller Jobs in Riyadh
- Sales Specialist Jobs in Riyadh
- Marketing Specialist Jobs in Riyadh
- Purchase Specialist Jobs in Riyadh
- Explore Jobs Across Saudi Arabia
- Refrigeration And Air Conditioning Technician Jobs in Jeddah
- Purchasing Engineer Jobs in Al Khobar
- General Accountant Jobs in Wadi Ad Dawasir
- Irrigation Engineer Jobs in Riyadh
- Regional Sales Manager Jobs in Riyadh
- Truck Driver Jobs in Jeddah
- Sales Supervisor Jobs in Al Hafuf
- Customs Broker Jobs in Dammam
- Human Resources Coordinator Jobs in Al Khobar
- Quality Controller Jobs in Jeddah