Debt Collector📣 Job Ad

About HALA
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. We empower SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

About the Role
The Collection Senior Officer is responsible for contacting defaulters and overdue merchants to recover outstanding payments. This role involves making outbound calls, negotiating payment plans, and, when necessary, conducting on-site visits to ensure timely and effective debt recovery.

Key Responsibilities

• Contact merchants and clients with overdue accounts via phone, email, and other communication channels.
• Negotiate repayment terms and set up structured payment plans in line with company policies.
• Maintain accurate records of interactions, commitments, and follow-ups in the collection system.
• Escalate high-risk or non-cooperative cases to the appropriate internal teams or legal units.
• Conduct site visits to delinquent merchants when remote communication fails or as required by policy.
• Submit visit reports and recommendations for further actions.
• Ensure compliance with company policies, regulatory standards, and ethical practices in all collection activities.
• Provide regular updates to management on progress, challenges, and key recovery metrics.

Qualifications

• High school diploma or equivalent; a degree in Business Administration, Finance, or related field is a plus.
• Proven experience in collections, debt recovery, or customer service, preferably in a financial or retail environment.
• Strong negotiation, communication, and interpersonal skills.
• Ability to manage difficult conversations professionally and effectively.
• Willingness to travel locally for site visits when needed.
• Familiarity with collections systems or CRM tools is an advantage.
• Valid driver’s license (if travel is required).

Join Our Team as a Food Quality Associate!
At Calo, we are on a mission to make healthy eating easy. As part of our growth, we seek a dedicated Food Quality Associate to ensure our products meet the highest quality standards. Your role will be essential in supporting material inspections and production procedures, advocating for quality in our operations.

Main Responsibilities:

• Maintain records of quality reports, statistical reviews, and relevant documentation.
• Formulate procedures to inspect and report quality issues.
• Monitor all operations that affect quality.
• Implement preventative measures to prevent health hazards.
• Conduct regular audits on the production floor and for suppliers.
• Collaborate with other departments to address quality and safety issues.
• Train the team on food safety protocols and quality policies.

Ideal Candidate Qualifications:

• A fresh graduate with a Bachelor's degree in a relevant field such as Biotechnology, Pharmacology, or Biological Sciences.
• General knowledge of quality standards and methodologies.
• Must be based in Saudi Arabia.

Knowledge and Skills:

• Excellent written and communication skills in English.
• Strong attention to detail and a results-driven approach.
• Reliability and trustworthiness in the role.
• Exceptional analytical and problem-solving abilities.

Join us and be part of a team that prioritizes quality and customer satisfaction!

Join Calo as a Senior Data Engineer!
At Calo, we are on a mission to make healthy easy, and we are looking for a talented Senior Data Engineer to join our remote team. If you are passionate about processing data and leveraging the latest technology, this is the role for you.

Role Overview:
Your expertise will help shape our tech platform. You will play a crucial role in the infrastructure for ingesting, storing, and transforming data while collaborating with diverse departments on their data initiatives.

Main Responsibilities:

• Design, build, and improve the infrastructure for data management
• Create and enhance dimensional models for Data Warehouse and BI solutions
• Document new and existing models, solutions, and implementations

Ideal Candidate Qualifications:

• 5+ years of hands-on experience in data engineering roles
• Experience with building data platforms from scratch
• Familiarity with AWS suite including Redshift, Glue, Lambda, S3, Kinesis, and Athena
• Advanced skills in Python and SQL
• AI experience is a plus

Personality Traits:

• Strong communicator
• Pleasant personality with the ability to lead empathetically and patiently