Debt Collector

Join Masheed as a Debt Collector!
As a leading name in Saudi Arabia's building materials industry, Masheed is seeking a diligent Debt Collector to support our financial department. In this role, you will be responsible for overseeing customer payments and ensuring timely collections.

Key Responsibilities:

• Collections & Customer Follow-up: Ensure timely receipt and proper endorsement of customer payments; send follow-up statements, maintain records, and escalate long-overdue accounts for legal action.
• Record Keeping: Update customer records with relevant information and perform administrative tasks to support collection efforts.
• Coordination & Reporting: Participate in credit control and collection meetings, contributing to collection strategy discussions.
• Compliance & Safety: Follow operational procedures and comply with safety policies to maintain a safe work environment.
• Miscellaneous Duties: Perform additional responsibilities as required by management.

Qualifications & Experience:

• Education: Qualification Degree Diploma in Accounting or equivalent preferred; Secondary School Certificate.
• Experience: Minimum 2 years of relevant experience, with proficiency in Microsoft Applications.

Skills & Competencies:

• Technical Skills: Knowledge of AR aging, billing, adjustments, and payment applications; proficiency in Excel and database systems.
• Soft Skills: Strong written and verbal communication in English, good time management, and organizational skills.
• Core Competencies: Excellent customer focus, teamwork, planning & organizing, and a commitment to continuous learning.

Join our team as a Debt Collector!

At collectdksa, we focus on effective debt collection solutions, enhancing our clients' financial health while maintaining strong customer relationships. As a Debt Collector, you will play a pivotal role in managing debts and ensuring timely payments.

Role Purpose:
Work closely with customers to communicate debt amounts, set payment deadlines, and assist in payment plans to resolve debts. Strong negotiation skills and a thorough understanding of our products and services are essential.

Key Activities:

• Handle older debts as a third-party collector.
• Manage claims from multiple accounts.
• Track assigned account claims to identify outstanding debts.
• Plan recovery actions for outstanding payments.
• Locate and contact debtors regarding their payment status.
• Negotiate payment deadlines or plans.
• Inform superiors of debtors unwilling or unable to pay.
• Comply with legal requirements when necessary.

Innovation:
Identify and develop ideas, techniques, and procedures to enhance the collection process. Prepare periodic reports for management.

We at collectdksa leverage our extensive expertise in debt collections to provide complete customer account management services. Our services aim to improve collection efficiency and strengthen relationships with clients.
Benefits include:

• Regular monitoring of customer accounts.
• Client classification based on payment behavior.
• Generation of financial reports detailing account status.
• Professional communication to maintain business relations.
• Customized credit policies and collection strategies.

Join us, and let’s achieve your financial goals while maintaining excellent client relationships.

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