Operations Manager📣 Job Ad

Join SLS Alliance as an Operations Manager (Russian Speaking)
We are seeking a qualified Operations Manager to oversee our operations in a dynamic and innovative environment in Jeddah, Saudi Arabia. This is an exciting opportunity to shape the future of our logistics and operational strategies.

Key Responsibilities:

• Manage daily operations ensuring network performance, SLA compliance, and device availability.
• Participate in the development of the operations team.
• Set and evaluate KPIs and performance metrics.
• Collaborate with partners and contractors for seamless operations.
• Optimize business processes to enhance efficiency.
• Contribute to strategic network expansion planning.
• Prepare regular reports for senior management.

Key Requirements:

• 1-3 years of experience in operations management or related fields, preferably in logistics or e-commerce.
• Fluent in Russian; Upper-Intermediate English (B2).
• Strong knowledge of operations management concepts.
• Excellent communication and negotiation skills.
• Proficient in Excel / Google Sheets and task management systems like Jira or Trello.

Benefits:

• Competitive salary plus performance bonuses.
• Full-time position in a revolutionary company recognized for sustainability.
• Chance to make a significant impact on the company’s growth.

Join Our Team as an Operations Manager!

As an Operations Manager at Hilton, you will play a vital role in the effective operational management of our hotel. You will ensure that Heads of Department meet and exceed their revenue and guest satisfaction targets while upholding our high service standards.

Key Responsibilities:

• Collaborate with the General Manager to manage key property issues including customer service and refurbishment.
• Assist in developing meaningful budgets and short/long-term strategic goals.
• Provide leadership and guidance to the hotel management team.
• Respond to audits and ensure continual improvement.
• Manage the service delivery of all operational departments to exceed guest expectations.
• Control costs and analyze results to address issues proactively.
• Develop management talent within the hotel and facilitate career progression.
• Seek and respond to guest feedback for high customer satisfaction.
• Conduct regular briefings and communication meetings with the Heads of Department.

What We Are Looking For:
Your qualifications must include a degree or diploma in Hotel Management or equivalent, strong commercial acumen, and experience in managing budgets and revenue proposals. You should have in-depth knowledge of the hotel and service sector, alongside strong leadership skills to motivate and manage teams effectively.

What It's Like to Work for Hilton:
Hilton is a globally recognized hospitality leader, committed to providing exceptional guest experiences. We pride ourselves on our culture that fosters diversity and opportunity for all team members. Join us and help create remarkable hospitality experiences every day!