Join Our Dynamic Team!Are you ready to take your career to new heights with DHL Group, the world's leading logistics provider? We invite you to become a key member of our team as an
Air Freight Specialist. In this role, you will play a pivotal part in ensuring seamless air freight forwarding operations for our diverse clientele.
Key Responsibilities:- Execute air freight operations and customer service plans to provide exceptional service to internal and external customers.
- Assess freight control center requirements and support the operations team with essential information to enhance operational performance.
- Implement freight administration for allocations and reservations for planned line haul and flights.
- Develop and execute plans for various air freight products, such as perishables and pharmaceuticals.
- Expand business opportunities with new clients and enhance in-house customer services.
- Maintain strong relationships with existing clients, conduct visits, and drive customer retention.
- Evaluate account performances and provide monthly reports to management.
- Execute competitive pricing strategies and efficiently handle pricing inquiries.
- Conduct shipment documentation for freight forwarding and ensure timely submission of relevant documents.
- Identify productivity enhancement opportunities for air freight and optimize resource allocation.
- Resolve day-to-day delivery issues and implement practices to improve effectiveness and efficiency.
- Create transport orders, perform bookings, and optimize arrangements.
- Prepare and distribute all necessary Import/Export documents.
- Address performance issues with suppliers and propose improvement solutions.
- Update customs shipment information and manage customer issues and incidents.
Qualifications:- Bachelor’s Degree or equivalent experience.
- More than 4 years of relevant work experience.
Why Choose DHL Global Forwarding?Join a global company that values your skills and contributions, offering opportunities for career growth and competitive salaries. As a part of DHL, you will be part of a prestigious team dedicated to connecting people and improving lives across the globe.
Equal Opportunity Employer:DHL Global Forwarding is proud to be an equal opportunity employer that evaluates qualified applicants without regard to race, color, religion, sex, or any other legally protected characteristic.
