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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Hilton as a Receptionist!
As a Receptionist, you play a crucial role in providing exceptional reception services that contribute to an outstanding guest experience from check-in to check-out. Your responsibilities will include:
  • Achieving positive outcomes from guest queries quickly and efficiently.
  • Ensuring an efficient reception experience, including check-in/check-out and completing necessary audit procedures.
  • Maintaining clear communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Demonstrating high levels of customer service at all times.
  • Attending training courses as needed and assisting with the training and development of the Night Team.
  • Having knowledge of hotel room categories, rates, packages, and promotions.
  • Maximizing room occupancy and utilizing upselling techniques to promote hotel services.
  • Following security, fire regulations, and health and safety legislation.
  • Complying with hotel policies regarding front office equipment and management systems.
Qualifications:
To thrive in this position, you should possess:
  • Previous experience in a customer-focused industry.
  • A completed high school certificate or equivalent.
  • A positive attitude and excellent communication skills.
  • Commitment to high levels of customer service and grooming standards.
  • Ability to work independently or as part of a team.
  • Proficiency in IT.
Join us at Hilton!
Hilton is a leading global hospitality company, committed to exceptional guest experiences. Apply for this opportunity now and be part of the Hilton family.

Requirements

  • Requires 2-5 Years experience

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SR 4,500 - 4,500 / Month dotSeasonal

Job Title: Restaurant Receptionist / Host

Department: Front of House

Reports To: Restaurant General Manager

Starting Salary: SAR 4,500 FULL PACKAGE / LIVING OUT

Contract Period: 3 months (Renewable of agreed by both parties)

Location: Laysen Valley, Umm Al Hamam, Riyadh

Brand: Noir Cafe

Working Hours: 4:00PM - 1:00AM; 1 Weekday Off

Job Summary:

The Restaurant Receptionist / Host serves as the face of the restaurant, ensuring each guest receives a personalized, memorable, and seamless dining experience. This role combines hospitality excellence with brand representation—welcoming guests warmly, managing reservations and special requests, and promoting the restaurant’s image, values, and signature offerings.

Key Responsibilities:

  • Greet all arriving guests with a warm, professional, and courteous demeanor. 

  • Accurately manage and organize all dining reservations.

  • Implement and manage an effective waitlist system during peak hours. Skillfully manage and control crowds in the reception/waiting area, ensuring guest comfort and adherence to fire safety and capacity regulations.

  • Possess a comprehensive understanding of the current menu, daily specials, restaurant promotions, and general operational policies to inform and assist guests accurately.

  • Maintain the host station and immediate guest waiting areas (*, entrance lobby) in a neat, organized, and presentable condition at all times.

  • Act as the central communication point between the front-of-house management, serving staff, and the kitchen to ensure seating decisions align with service capabilities.

  • Requirements:
  • Open to wear the brand uniform: Business formal
  • Exceptional communication, interpersonal, and presentation skills.
  • Strong understanding of etiquette, service standards, and brand representation.
  • Professional appearance and confident, gracious demeanor.
  • Speaks English (beginner)

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