
Receptionist📣 Job Ad
in Hilton
about 23 hours ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
Join Hilton as a Receptionist!
As a Receptionist, you play a crucial role in providing exceptional reception services that contribute to an outstanding guest experience from check-in to check-out. Your responsibilities will include:
To thrive in this position, you should possess:
Hilton is a leading global hospitality company, committed to exceptional guest experiences. Apply for this opportunity now and be part of the Hilton family.
As a Receptionist, you play a crucial role in providing exceptional reception services that contribute to an outstanding guest experience from check-in to check-out. Your responsibilities will include:
- Achieving positive outcomes from guest queries quickly and efficiently.
- Ensuring an efficient reception experience, including check-in/check-out and completing necessary audit procedures.
- Maintaining clear communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
- Demonstrating high levels of customer service at all times.
- Attending training courses as needed and assisting with the training and development of the Night Team.
- Having knowledge of hotel room categories, rates, packages, and promotions.
- Maximizing room occupancy and utilizing upselling techniques to promote hotel services.
- Following security, fire regulations, and health and safety legislation.
- Complying with hotel policies regarding front office equipment and management systems.
To thrive in this position, you should possess:
- Previous experience in a customer-focused industry.
- A completed high school certificate or equivalent.
- A positive attitude and excellent communication skills.
- Commitment to high levels of customer service and grooming standards.
- Ability to work independently or as part of a team.
- Proficiency in IT.
Hilton is a leading global hospitality company, committed to exceptional guest experiences. Apply for this opportunity now and be part of the Hilton family.
Requirements
- Requires 2-5 Years experience
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