Receptionist📣 Job Ad

About the Role

FNRCO is seeking a dedicated and professional Receptionist to join our team in Riyadh. This full-time role serves as the primary point of contact for employees, clients, visitors, and service providers, ensuring a welcoming and efficient experience. The Receptionist plays a crucial part in upholding FNRCO's professional image and contributing to a safe, organized, and productive workplace environment.

Key Responsibilities

The Receptionist is responsible for a range of duties that ensure smooth front desk operations and comprehensive administrative support. These responsibilities include:

• Delivering a professional, welcoming, and efficient reception experience.
• Supporting day-to-day office operations, including visitor management and access control.
• Coordinating workspace logistics and managing mail handling.
• Providing essential administrative services and maintaining accurate records.
• Supporting workplace security procedures and emergency response protocols.

Front Desk and Communication Services

• Welcome visitors, clients, candidates, and vendors in a professional and courteous manner.
• Manage visitor registration, check-in, and check-out procedures, including identification verification and security protocol compliance.
• Notify hosts upon visitor arrival and coordinate visitor escort requirements.
• Maintain accurate visitor logs and records in line with company retention requirements.
• Offer appropriate hospitality services to visitors, such as refreshments and basic office guidance.
• Answer incoming calls promptly and professionally, directing them to the appropriate employees or departments.
• Take and relay messages accurately and manage the reception mailbox.
• Respond to general office inquiries and maintain high standards of customer service and professional communication.

Operational and Administrative Support

• Issue and support activation of employee and visitor access cards as authorized.
• Support building access procedures and visitor access coordination, monitoring reception-related security systems and escalating issues when required.
• Partner with security personnel to support workplace security procedures and emergency response as instructed.
• Assist with workspace reservations and meeting room bookings, coordinating catering requests and meeting support services.
• Manage office stationery and reception supplies, and support mailroom and courier operations for inbound and outbound shipments.
• Coordinate printing, translation, and other office support requests.
• Maintain reception area cleanliness and professional presentation.
• Process routine documentation and office service requests, assisting with inventory tracking for office consumables and supplies.
• Support monthly access card reconciliation and other office administration tasks.
• Ensure adherence to company policies and workplace standards.

Required Competencies

Candidates for this role should demonstrate the following key competencies:

• Customer & Communication: Exceptional customer service, professional communication, and strong interpersonal skills.
• Organization & Execution: Attention to detail, effective time management, and the ability to manage multiple priorities efficiently.
• Professional Judgement: Upholding confidentiality, strong problem-solving abilities, and a calm approach to handling visitor and service issues.
• Collaboration: Ability to coordinate effectively with Workplace Operations, security personnel, employees, and external service providers.

Experience and Application

The ideal candidate will possess 2-5 years of relevant experience in a similar role. This is a full-time position based in Riyadh. We invite qualified candidates to apply and contribute to our professional environment.