Receptionist📣 Job Ad

Join Our Team as a Receptionist!
We are seeking a friendly and professional receptionist to join our Customer Care team in Riyadh. As the first point of contact for visitors, you will play a crucial role in creating a positive and welcoming atmosphere.

Key Responsibilities:

• Greet and welcome visitors warmly.
• Answer, screen, and direct incoming phone calls efficiently.
• Manage meeting room bookings and ensure the reception area is well-maintained.
• Receive, sort, and distribute daily mail and deliveries.
• Perform basic administrative duties including data entry, filing, and correspondence.
• Assist other departments with administrative tasks as needed.
• Maintain accurate visitor logs and comply with security procedures.

Requirements:

• Proven work experience as a receptionist, front office representative, or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exhibit a professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

Join us in providing exceptional customer care and support!

Join Our Team as a Receptionist!
We are looking for a professional and welcoming receptionist to be the first point of contact for our patients and visitors at our polyclinic. This role is essential in promoting a positive image of our facility while ensuring a smooth and efficient administrative process.

Key Responsibilities:

• Patient Reception and Check-In: Greet patients and visitors courteously, verify patient details, and ensure a smooth check-in experience.
• Appointment Scheduling: Schedule and confirm appointments, manage the appointment calendar, and communicate any changes to patients.
• Patient Inquiries and Communication: Handle incoming calls, respond to inquiries, and provide necessary information about services and procedures.
• Record Management: Maintain accurate patient records and ensure confidentiality and security of information.
• Billing and Payments: Collect payments, assist with billing inquiries, and maintain accurate financial records.
• Administrative Support: Assist with clerical tasks, maintain a clean reception area, and support staff with various projects.
• Quality and Compliance: Adhere to healthcare regulations and participate in quality improvement initiatives.

Professional Development:
Stay updated with best practices and participate in training programs.

Qualifications:

• A relevant educational degree; qualifications in healthcare administration or customer service are a plus.
• 12 years of experience as a receptionist in a healthcare setting.
• Strong communication, organizational skills, and proficiency in office software.
• Experience with patient management systems and healthcare billing processes.

Working Conditions:

• Work is performed primarily at the reception desk within the clinic.
• This is a full-time position with varying shifts, including weekends and holidays.

About the Position:
Join our esteemed team at Four Seasons Hotels & Resorts as a Front Desk Receptionist. Our company is known for providing exceptional service and hospitality, making every guest experience a memorable one. The role is based in our luxurious Riyadh location, an architectural icon in Saudi Arabia, and offers you the chance to thrive in a dynamic and prestigious environment.

Main Duties & Responsibilities:

• Maintain comprehensive knowledge of hotel services, features, and operations.
• Perform front office duties across morning, evening, and night shifts.
• Ensure a seamless check-in and check-out experience for guests.
• Handle guest requests professionally and timely, creating memorable relationships.
• Assist guests with hotel orientation and information pertaining to their stay.
• Balance the cash bank assigned and manage cash transactions.
• Collaborate with team members to enhance guest satisfaction and experience.
• Maintain cleanliness and organization of the front desk area.

Qualifications:
We seek individuals who possess a passion for hospitality and the ability to engage guests with warmth and professionalism. Strong communication skills and a meticulous attention to detail are necessary for success in this role. Candidates will be empowered to resolve any guest issues to ensure a pleasant stay.

Become part of a team that values connection and shared experiences, and take the next step in your career with Four Seasons Hotels & Resorts.