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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join the Mandarin Oriental team as a Reservations Agent!
As a Reservations Agent, you will play a crucial role in delivering exceptional customer service and ensuring a seamless booking experience for our guests. Your responsibilities will include:
  • Understanding and complying with all corporate policies and hotel standards.
  • Taking phone reservations and confirming guest requests for rooms, food and beverage, and spa services.
  • Maintaining complete knowledge of hotel features, services, and restaurant offerings.
  • Building strong relationships with guests and addressing any complaints effectively.
  • Assisting in sustainable practices and minimizing the hotel’s environmental footprint.

This position requires excellent communication skills, attention to detail, and a customer-focused mindset. Join us in providing world-class service at Mandarin Oriental, where we prioritize both guest satisfaction and employee well-being.

Requirements

  • No experience required

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