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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join the Team as a Reservations Agent at Marriott International!
Are you passionate about providing exceptional guest experiences? Marriott International is seeking a dedicated Reservations Agent to join our team at W Riyadh. This full-time position involves processing reservation requests and ensuring a high level of customer service. You will play a critical role in accommodating and documenting special guest requests while maximizing hotel revenue.

Key Responsibilities:
  • Process all reservation requests, changes, and cancellations received via phone, fax, or mail.
  • Identify guest reservation needs and determine the appropriate room type.
  • Explain policies on guarantees, special rates, and cancellations.
  • Input and manage data in the reservation system accurately.
  • Follow escalation procedures for addressing guest concerns.
  • Work collaboratively to achieve team goals and maintain professional relationships.

Qualifications:
  • Education: High school diploma or equivalent (*****
  • No relevant work or supervisory experience required.
  • Excellent communication skills and professional demeanor.

Marriott International is committed to fostering a diverse workforce and inclusive culture. We invite Saudi nationals who are enthusiastic and eager to contribute to our mission of providing outstanding guest services. If you are looking to maximize your potential in a prestigious global brand, apply today!

Requirements

  • For Saudis Only
  • No experience required

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Join our team as a Reservations Agent at Marriott International!
As a part of our dedicated team, you will be responsible for processing all reservation requests, changes, and cancellations through various channels such as phone, fax, or mail. Your role is crucial in understanding guest reservation needs and determining the appropriate room type.

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  • License/Certification: None needed.

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Role Description:

A fresh graduate with a Diploma or Bachelor’s degree in Sales/Marketing / Business Administration, highly motivated to start a career in Business Development and Sales. Possesses strong communication skills in Arabic and English, good reporting abilities, and solid knowledge of Microsoft Office programs, especially Word and Excel. Ambitious, target-oriented, and eager to grow professionally in a dynamic sales environment with commission-based incentives and performance-driven growth opportunities.

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• Business Development & Sales Support

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• Communication & Presentation Skills

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• Time Management & Organization

• Ability to Work Under Pressure

• Microsoft Word & Excel (Advanced User)


EDUCATION :

Diploma or Bachelor’s Degree in Sales/Marketing / Business Administration ( Fresh Graduate or Entry )

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Sales/ Business Development Trainee (or Entry-Level)
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• Assist in identifying potential clients and new business opportunities.

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• Commission details to be discussed after interview.

• Motivated to accept challenges and achieve sales targets


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• Career-focused with long-term growth mindset

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