Reservations Agent📣 Job Ad

Join Our Team as a Reservations Agent!
At Marriott International, we are looking for a dedicated and enthusiastic individual to fill the position of Reservations Agent at The St. Regis Riyadh. This role is essential in providing exceptional service to our guests while ensuring their reservation needs are met with professionalism and care.

Position Summary:
You will be responsible for processing all reservation requests, changes, and cancellations received via phone, fax, or mail. Your ability to identify guest reservation needs and determine the appropriate room type will be crucial. You will verify availability, explain guarantee and cancellation policies, and accommodate special requests from guests.

Key Responsibilities:

• Process reservations and handle changes or cancellations promptly.
• Identify guest needs and specify appropriate room types.
• Communicate room availability, rates, and policies clearly.
• Utilize sales techniques to maximize revenue.
• Maintain confidentiality of proprietary information and protect company assets.
• Provide excellent service and respond to guest inquiries professionally.

Preferred Qualifications:

• High school diploma or *** equivalent.
• No prior work experience required.
• No supervisory experience necessary.
• No specific license or certification required.

At Marriott International, we are proud to be an equal opportunity employer, and we celebrate a diverse workforce. Join us in delivering exciting experiences at St. Regis Hotels & Resorts, where luxury service is combined with a personal touch.

Join the Team as a Reservations Agent at Marriott International!
Are you passionate about providing exceptional guest experiences? Marriott International is seeking a dedicated Reservations Agent to join our team at W Riyadh. This full-time position involves processing reservation requests and ensuring a high level of customer service. You will play a critical role in accommodating and documenting special guest requests while maximizing hotel revenue.

Key Responsibilities:

• Process all reservation requests, changes, and cancellations received via phone, fax, or mail.
• Identify guest reservation needs and determine the appropriate room type.
• Explain policies on guarantees, special rates, and cancellations.
• Input and manage data in the reservation system accurately.
• Follow escalation procedures for addressing guest concerns.
• Work collaboratively to achieve team goals and maintain professional relationships.

Qualifications:

• Education: High school diploma or equivalent (*****
• No relevant work or supervisory experience required.
• Excellent communication skills and professional demeanor.

Marriott International is committed to fostering a diverse workforce and inclusive culture. We invite Saudi nationals who are enthusiastic and eager to contribute to our mission of providing outstanding guest services. If you are looking to maximize your potential in a prestigious global brand, apply today!

Join our team as a Reservations Agent at Marriott International!
As a part of our dedicated team, you will be responsible for processing all reservation requests, changes, and cancellations through various channels such as phone, fax, or mail. Your role is crucial in understanding guest reservation needs and determining the appropriate room type.

Key Responsibilities:

• Verify availability of room types and rates.
• Explain guarantee, special rates, and cancellation policies to guests.
• Accommodate and document special requests accurately.
• Answer questions regarding property facilities/services and room accommodations.
• Utilize effective sales techniques to maximize revenue.
• Input data accurately in the reservation system.
• Follow escalation procedures for guest concerns.
• Maintain confidentiality of proprietary information and protect company assets.

Requirements:

• Education: High school diploma or equivalent.
• Related Work Experience: No specific experience required.
• Supervisory Experience: Not required.
• License/Certification: None needed.

At Marriott International, we pride ourselves on fostering an inclusive culture and a diverse workforce. Join us to ignite curiosity, expand your horizons and be a part of a global team where you can thrive.