Restaurant Manager

Join EATAA as a Restaurant Manager!
At EATAA, founded in 2018 by Mishal Albahoth, we pride ourselves on operating a unique chain of acclaimed restaurants in Riyadh. We are dedicated to delivering top-notch culinary experiences and fostering a workplace rooted in trust and teamwork.

Role Overview:
This is a full-time, on-site position for a Restaurant Manager. You will be responsible for overseeing daily operations, which include managing staff, ensuring excellent customer service, and upholding high standards of food quality and cleanliness. Your role will be crucial in creating a positive dining experience while achieving operational and financial targets.

Key Responsibilities:

• Manage daily restaurant operations for optimal efficiency.
• Lead and inspire staff to deliver excellent customer service.
• Maintain high standards of food safety and cleanliness.
• Oversee inventory management and staff scheduling.
• Address customer concerns to ensure satisfaction.

Qualifications Required:

• Strong customer service skills with a commitment to customer satisfaction.
• Experience in team management and leadership.
• Exceptional communication skills, both verbal and written.
• Knowledge of the Food & Beverage industry.
• Proven problem-solving skills.
• Experience in managing restaurant operations effectively.
• Bachelor's degree in hospitality management, Business Administration, or a related field is preferred.

Join 7Ribs as a Restaurant Manager!
7Ribs began in 2016 as a pop-up restaurant offering a unique barbecue experience at local events in Riyadh, quickly gaining a devoted customer base. By 2018, we opened our first restaurant, becoming one of the first local smoked meats establishments in Saudi Arabia. We emphasize community, exceptional dining, and customer satisfaction, aiming to be recognized as a leading steak and smokehouse in Saudi and the GCC region.

Role Description:
This is a full-time, on-site role for a Restaurant Manager located in Riyadh, Saudi Arabia. In this position, you will supervise daily restaurant operations and ensure an outstanding customer experience. Your responsibilities will include:

• Managing staff and ensuring customer satisfaction.
• Coordinating with the kitchen on food preparation.
• Handling hiring processes and staff management.
• Ensuring compliance with health and safety regulations.
• Monitoring inventory and maintaining a welcoming environment.

Qualifications:
We seek candidates with:

• Strong expertise in customer service and satisfaction.
• Experience in recruitment and staff management.
• The ability to handle both front-of-house (FOH) and back-of-house (BOH) operations.
• Excellent communication skills, with leadership capabilities.
• Comprehensive knowledge of food and beverage operations.
• Strong organizational and problem-solving skills.
• The ability to perform under pressure and manage time effectively.
• Familiarity with local health, safety, and hygiene standards.
• Previous hospitality or restaurant industry experience is preferred.

A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable.

Job Overview: The Restaurant Manager oversees the daily operations of the restaurant to ensure high-quality service, customer satisfaction, and efficient business performance.

Key Responsibilities:

• Supervise daily restaurant operations to ensure efficiency and smooth workflow.
• Maintain cleanliness, sanitation, and hygiene standards in all areas.
• Ensure consistent adherence to quality and service standards.
• Conduct performance evaluations and provide coaching as needed.
• Ensure staff compliance with company policies and professional standards.
• Ensure guests receive excellent service at all times.
• Handle customer concerns and complaints professionally.
• Monitor customer satisfaction and implement improvements when necessary.
• Assist in preparation and monitoring of budgets and cost control.
• Track daily sales, expenses, and overall profitability.
• Oversee cash handling and ensure accurate financial documentation.
• Manage ordering, receiving, and storage of food and supplies.
• Maintain proper inventory levels and minimize waste.
• Coordinate with suppliers to ensure quality and timely deliveries.

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Minimum of 6 years of experience in restaurant or food service management.
• Strong leadership, communication, and interpersonal skills.
• Excellent decision-making and problem-solving abilities.
• Thorough knowledge of restaurant operations and food safety standards.