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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationTabuk
Join Our Team as a Customer Service Officer!

We are excited to announce an opportunity for a highly motivated Customer Service Officer to join our NEOM branch at Lumi. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this role is perfect for you.

Responsibilities:
  • Manage customer service operations at the branch, which includes coordinating vehicle arrangements.
  • Oversee the preparation and inspection of returned vehicles to ensure compliance with company standards.
  • Respond promptly to customer inquiries and resolve any issues that arise in accordance with corporate guidelines.
  • Support the Branch Manager in scheduling vehicle deliveries based on business needs.
  • Collaborate with operations staff to ensure a seamless service experience for all customers.
  • Maintain accurate records and provide essential reports as required.
Requirements:
  • A Diploma or Bachelor’s degree in Business Administration, Public Relations, or a related field.
  • 1-2 years of relevant experience in customer service, preferably within the car rental industry.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong organizational skills with a keen attention to detail.
  • Fluency in both Arabic and English is essential.
  • Familiarity with CarPro or similar systems is an advantage.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Why Join Us?
  • A chance to work with leading government, semi-government, and corporate clients.
  • Opportunities for career growth and professional development in a dynamic industry.
  • Work in a collaborative environment backed by experienced professionals.
  • Engage in meaningful work that has a real impact on shaping the future of mobility solutions.
If you are a motivated professional excited about delivering excellent customer service, apply now and be an essential part of our growing team!

Requirements

  • Requires 2-5 Years experience

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