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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationTabuk
Join Our Team as a Customer Service Officer!

We are excited to announce an opportunity for a highly motivated Customer Service Officer to join our NEOM branch at Lumi. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this role is perfect for you.

Responsibilities:
  • Manage customer service operations at the branch, which includes coordinating vehicle arrangements.
  • Oversee the preparation and inspection of returned vehicles to ensure compliance with company standards.
  • Respond promptly to customer inquiries and resolve any issues that arise in accordance with corporate guidelines.
  • Support the Branch Manager in scheduling vehicle deliveries based on business needs.
  • Collaborate with operations staff to ensure a seamless service experience for all customers.
  • Maintain accurate records and provide essential reports as required.
Requirements:
  • A Diploma or Bachelor’s degree in Business Administration, Public Relations, or a related field.
  • 1-2 years of relevant experience in customer service, preferably within the car rental industry.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong organizational skills with a keen attention to detail.
  • Fluency in both Arabic and English is essential.
  • Familiarity with CarPro or similar systems is an advantage.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Why Join Us?
  • A chance to work with leading government, semi-government, and corporate clients.
  • Opportunities for career growth and professional development in a dynamic industry.
  • Work in a collaborative environment backed by experienced professionals.
  • Engage in meaningful work that has a real impact on shaping the future of mobility solutions.
If you are a motivated professional excited about delivering excellent customer service, apply now and be an essential part of our growing team!

Requirements

  • Requires 2-5 Years experience

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  • Promote and sell customized spa programs, identifying new business and marketing opportunities.

Qualifications:
  • Tertiary education degree and recognized qualifications in the spa industry.
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  • Proficiency in Microsoft Office (Intermediate to Advanced level).

Benefits:
Apart from generous food and beverage benefits and discounted hotel rates worldwide, our team members enjoy comprehensive benefits that make this role attractive for high performers.

If you are enthusiastic about joining a luxurious brand in the hospitality industry, we encourage you to apply!

breifcase2-5 years

locationTabuk

2 days ago