Waiter/Waitress - Fairmont The Red Sea📣 Job Ad

About the Role

Fairmont Hotels & Resorts is seeking a Waiter/Waitress for the Fairmont The Red Sea, located in Umluj, Tabuk, Saudi Arabia. This new luxury resort is part of the Red Sea Project and offers a nature-focused experience with 361 rooms and eleven dining concepts. As a Waiter/Waitress, you will be responsible for delivering exceptional guest service and ensuring memorable dining experiences, upholding Fairmont's service standards.

This is a full-time position within a golf destination and a resort focused on sustainable development. You will contribute to the operation of the culinary outlets in a dynamic environment.

Key Responsibilities

• Provide courteous, professional, and efficient food and beverage service to guests.
• Anticipate guest needs and preferences to ensure satisfaction.
• Present menus and provide detailed explanations of dishes and beverages.
• Maintain product knowledge of all menu items and beverage offerings.
• Handle guest feedback professionally and report concerns to the Manager on Duty.
• Serve and clear food and beverage items in a timely manner.
• Ensure tables are properly set, cleared, and reset according to service standards.
• Support team members with tasks such as food running and table service.
• Act as a link between Front of House and Back of House teams to ensure efficient service.
• Follow opening and closing checklists to ensure outlet readiness.
• Maintain cleanliness and organization of service stations, adhering to hygiene standards.
• Support the achievement of daily financial targets and operational goals.
• Adhere strictly to financial handling procedures.
• Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.
• Ensure compliance with HACCP and FIFO standards for food safety and inventory management.
• Follow all health, safety, and emergency procedures.
• Report any hazards or maintenance issues promptly.
• Maintain effective communication with colleagues and management.
• Attend all required briefings, meetings, and training sessions.
• Support other departments when needed.
• Uphold grooming and presentation standards.
• Perform additional duties or special projects as assigned.
• Demonstrate accountability and ownership within the workplace.
• Contribute to sustainability initiatives and responsible operational practices.

Qualifications and Requirements

• Minimum of 1-2 years of experience in a similar role, preferably within a luxury hospitality environment.
• High school diploma or equivalent is preferred.

Required Skills

• Strong communication skills in English; proficiency in additional languages is an advantage.
• Excellent interpersonal and guest engagement skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work collaboratively within a diverse team.
• Good time management and multitasking abilities.
• Well-groomed, professional appearance and a positive attitude.
• Flexibility to work various shifts, including weekends and public holidays.
• Knowledge of food safety, hygiene, and service standards.
• Experience with LQA, Forbes standards, or similar luxury benchmarks is an advantage.

Work Environment

This is a full-time position located in Umluj, Tabuk, Saudi Arabia. The role operates within a luxury hospitality setting, contributing to a resort that is setting new standards in sustainable development.