وظائف البيع بالتجزئة والخدمات بدوام كامل في الرياض

Job Title:
Sales and Customer Service Representative (with experience in the events field)

Employer:
WePlay – Event and Interactive Experience Company in Riyadh

Main Tasks:
• Receiving customer inquiries via phone, WhatsApp, or Instagram and responding quickly and professionally
• Collecting and organizing order details within the CRM system
• Providing suitable ideas and services for each client based on the type of event
• Preparing professional quotes and proposals
• Following up with clients and encouraging them to close the order
• Suggesting additional services (Upselling) to increase order value
• Coordinating with the internal team and suppliers to ensure events are executed efficiently
• Being present on-site during events when needed

Requirements:
• Previous experience in events or entertainment.
• Proficiency in English, spoken and written.
• Proficiency in computer use and Microsoft Office programs (Word - Excel - PowerPoint).

• Photography for Marketing and Communication: Capture professional images of aircraft, facilities, and key personnel in action, focusing on showcasing Sami Alsalam’s services, technologies, and expertise.
• Photograph corporate events, trade shows, and exhibitions, ensuring the company’s participation and accomplishments are well-documented.
• Create content for digital and print media, including brochures, website images, social media campaigns, and press releases.
• Aircraft and Facility Documentation: Document aircraft in various operational settings, highlighting the details of design, structure, and functionality.
• Capture photos of aircraft maintenance processes, facilities, and manufacturing or repair stages as required.
• Collaboration with Teams: Work closely with the marketing, communications, and PR teams to align visual content with strategic marketing goals.
• Provide imagery for internal reports, presentations, and training materials.
• Collaborate with event organizers to plan and capture the company's presence at aviation conferences or exhibitions.
• Photo Editing and Retouching: Edit and retouch photos to ensure high standards of quality, composition, and consistency with brand guidelines.
• Create visual content that aligns with the company’s brand identity and communication style.
• Event Coverage: Capture key moments at company-sponsored events, meetings, and corporate functions.
• Provide timely delivery of edited photos for media relations and internal reporting purposes.
• Equipment Management and Maintenance: Ensure that all photography equipment (cameras, lenses, lighting) is well-maintained and up-to-date.
• Manage a photography inventory and stay current with technological advancements in photographic equipment.
• Brand Representation: Maintain a professional appearance and approach while working on-site at aviation-related locations and events.
• Represent Sami Alsalam in a positive manner during all assignments and with external clients or stakeholders.
• Archiving and Organization: Organize and archive all photographic materials in an efficient manner for easy access and future use.
• Maintain records of shoot details, ensuring they are properly labeled and cataloged for future reference.

• Proven experience in professional photography, ideally in an industrial or corporate setting.
• Expertise with DSLR and mirrorless cameras, lenses, lighting setups, and other photography equipment.
• Strong editing skills using software such as Adobe Photoshop, Lightroom, or other professional tools.
• Familiarity with aviation industry standards and an interest in aircraft, aviation technologies, and aviation-related events.
• Exceptional eye for detail, composition, and visual storytelling.
• Ability to work independently and in team settings, particularly in high-pressure environments.
• Strong communication skills, with the ability to collaborate with internal teams and stakeholders.
• Knowledge of digital asset management and organizational systems for photos.

• A degree or professional certification in photography, visual arts, or a related field.
• Prior experience in the aviation industry or similar technical sectors.
• Familiarity with drone photography or aerial photography for unique shots of aircraft.
• Strong understanding of visual trends in marketing, especially in the tech or aerospace sectors.

• Process employee visas, work permits, residency renewals, and other legal documents.
• Manage company licenses, registrations, and governmental approvals.
• Coordinate with governmental entities (Ministry of Labor, Passport Office, Social Insurance, Chamber of Commerce, etc.).
• Ensure complete compliance with Saudi labor laws and regulatory requirements.
• Handle document verification, documentation, and official approvals as required.
• Stay updated on new developments and amendments in laws and regulations affecting business operations.

• Proven experience as a Public Relations Officer (PRO) in Saudi Arabia.
• Strong knowledge of Saudi labor laws, visa procedures, and compliance.
• Fluent in Arabic and English (written and spoken).
• Excellent communication, negotiation, and organizational skills.
• Able to work under pressure and meet deadlines.

• Direct, coordinate, and control work activities of personnel to ensure adherence to production schedules.
• Implement work schedules and make adjustments based on operational requirements.
• Conduct periodic area tours to check operations and avoid production delays.
• Ensure availability of raw materials while coordinating with warehouse and purchasing departments.
• Monitor equipment and machinery performance, coordinating with the technical department regarding troubles or breakdowns.
• Evaluate production line performance, addressing efficiency, wastage, and material usage.
• Prepare and submit production reports to superiors.
• Conduct regular staff meetings to discuss operational issues and implement corrective measures.
• Ensure compliance with safety, security measures, and good manufacturing practices (GMP and HACCP).
• Supervise daily production reports and perform additional assigned duties.

• University graduate or equivalent.
• Minimum 3 years’ experience in a food company.
• Computer literate (Word, Excel, etc.).
• Proficient in English and Arabic (spoken and written).

• Participate in preparing and developing project management policies, manuals, and procedures.
• Contribute to developing project management methodologies as needed.
• Implement knowledge exchange processes and document lessons learned from projects.
• Provide support during planning phases, including project charter preparation and approval.
• Execute and measure performance indicators and provide accurate project reports.
• Evaluate team performance and address challenges during project execution.
• Monitor customer satisfaction and engage in corrective action discussions.
• Review project budgets and costs for accuracy.
• Ensure proper documentation and organization of project documents and reports.

• Professional certification in project management (*, PMP).
• 25 years of experience in project management.
• Proficient in using project management tools and techniques (*, MS Project, Smart Sheet, Trello, Asana, etc.).

• Leadership and decision-making.
• Analytical thinking.
• Planning and organization.
• Influence and persuasion.
• Collaborative work.
• Effective communication.
• Flexibility and adaptability.
• Stakeholder satisfaction.
• Knowledge management.

• Build and maintain relationships with suppliers and retailers.
• Communicate with retailers to assess their needs and provide assistance.
• Monitor and follow up on sales targets and performance at stores.
• Ensure timely payment and collection of receivables.
• Conduct store visits and oversee stock replenishment.
• Support in-store marketing activations.