وظائف خدمة عملاء في مكة المكرمة

Join the Team at Raffles & Fairmont the Red Sea
Raffles & Fairmont the Red Sea is seeking a dedicated General Cashier to ensure seamless financial operations within our luxurious resort environment. Set within the majestic landscapes of the kingdom's Red Sea Project, our resort is designed to provide visitors with an unforgettable nature-focused experience.

Key Responsibilities:

• Prepare daily bank deposits and manage all house funds.
• Ensure adherence to company policies regarding cash handling and management.
• Count and verify daily cash receipts, documenting all transactions accurately.
• Consolidate and make timely bank deposits while reconciling cash submissions from departments.
• Maintain accurate financial records and address any discrepancies with management.
• Train and support cashiers in cash handling procedures.

Qualifications:

• Diploma/Degree in Hospitality Management, Accounting, or equivalent.
• Minimum of 1-2 years of experience in accounting, with at least 1 year in a similar role.
• Strong understanding of luxury guest expectations and proactive problem-solving abilities.
• Fluency in English, both oral and written.

Personal Attributes:

• Pleasant personality with a neat appearance.
• Team-oriented and customer-focused approach.
• Willingness to work flexible hours to meet business needs.

About Lebara Mobile KSA:
Lebara Mobile KSA is a leading telecommunications company and a multi-award-winning virtual network operator (MVNO) providing high-quality mobile services across the Kingdom. We operate in the telecom industry, focused on transforming the sector by delivering affordable, reliable, and customer-centric products that help people stay connected with their loved ones around the world.

Job Objectives:
- Managing and implementing sales channel management strategies through POS and annual sales plans/targets.
- Ensure achieving the sales targets assigned by the CSO to the indirect sales function.
- Establish the proper sales network of point of sales locations covering both penetration & expansion in main cities or targeted remote areas.
- Monitor & enhance the quality performance & activations generated from the indirect sales channel leading to quality sales and long-term revenue in alignment with sales strategy.
- Design indirect sales commission schemes to fulfill Lebara’s overall strategy & profitability.
- Escalate updated market feedback related to competitors.
- Resolve operational obstacles affecting overall performance negatively.
- Strengthen and increase the number of sales points to increase market share versus competitors.
- Support and guide partner teams to ensure product availability at all sales points.

Key Duties & Responsibilities:
- Conduct market visits to POSs and groceries in the area of responsibility.
- Ensure stock availability across all sales channels.
- Ensure product awareness across all sales channels.
- Achieve assigned sales targets across various sales channels.
- Solve problems within various sales channels.
- Ensure sales channel satisfaction and loyalty towards Lebara.
- Maintain efficiency and effectiveness in time to market.

Minimum Job Qualifications Requirement:
- High school diploma / Bachelor’s / Diploma in Business Administration, Marketing or equivalent from an accredited university.
- Fluent in Arabic and English.

Minimum Work Experience:
- Minimum of 2 years’ experience in Sales or a related field.

Desired Skills and Experience:
- Skills: Negotiation, Follow-up, Communication, Leadership, Quick Learner, Time Management, Analytical Skills, and Influencing others.