Join our team!As a Receptionist (Front Office Agent) at Swissôtel Al Maqam, you will play a crucial role in delivering exceptional guest services in a prestigious hotel environment. We seek passionate individuals who thrive in dynamic settings and are eager to contribute to a world-class hospitality experience.
Company Overview:Swissôtel Al Maqam is part of the luxurious Swissôtel Hotels & Resorts, located adjacent to the holy Masjid Al Haraam. Our establishment focuses on excellence and creating memorable experiences for our guests.
Key Responsibilities:- Oversee daily operations and guest services in the front office.
- Handle check-ins and check-outs with accuracy and efficiency.
- Resolve guest complaints promptly and effectively.
- Coordinate with other departments to ensure a seamless guest experience.
- Maintain high standards of grooming and professionalism at all times.
- Perform cashiering duties and manage guest information securely.
Qualifications:- Open to Saudi Nationals only.
- Entry-level candidates are encouraged to apply, including fresh graduates.
- Basic English communication skills are required.
- Strong interpersonal and team collaboration abilities.
- A flexible approach to working hours.
- Passion for the hospitality industry and guest service excellence.