وظائف مسؤول حجوزات لحديثي التخرج في مكة المكرمة

Join Jumeirah as a Reservations Agent!

Jumeirah, a global leader in luxury hospitality, is currently seeking a dedicated Reservations Agent for our Reservations Department at Jumeirah Jabal Omar Hotel, located in the heart of Makkah. This is an exciting opportunity to be part of a brand synonymous with Arabian luxury hospitality.

About the Hotel:
Situated just minutes from Masjid Al Haram, our hotel features a range of dining venues, retail outlets, and meeting spaces, providing an exceptional experience for our guests.

Main Responsibilities:

• Respond to email queries within 24 hours and attend calls promptly under IFH & LQA standards.
• Gather necessary guest details during bookings, ensuring their information is accurately noted in the Opera system.
• Maintain professional email and telephone etiquette, while ensuring all reservation correspondence is fully understood and acted upon.
• Communicate last-minute changes to the respective departments effectively.

Desired Qualifications:

• Strong communication skills with a focus on courteous and clear guest interaction.
• Ability to multitask in a fast-paced environment.
• Competency in MS Office applications.

Benefits:
We offer an attractive salary in Saudi Riyals (SAR), along with generous F&B benefits, reduced hotel rates, health care packages, flights home, and more, making this role appealing to high performers in the hospitality sector.