وظائف أخصائي خدمة عملاء لحديثي التخرج في السعودية

Join our team at Play Cinemas!
We are currently seeking enthusiastic individuals for the position of Customer Services Specialist. In this role, you will be the first point of contact for our visitors, ensuring a memorable experience at our cinema.

Key Responsibilities:

• Welcome and professionally serve visitors.
• Sell tickets and additional products such as popcorn and beverages.
• Prepare and serve food items in the food area.
• Maintain cleanliness and organization of the workplace.
• Address customer inquiries and resolve simple issues.

Work Schedule:

• Variable shifts (Morning/Evening)
• 6 working days per week
• 1 day off

We look forward to receiving your CV! Please send it to R@************************* with the job title and location in the subject line.

Join Napco National as a Customer Service Senior Officer!

As a vital member of our team, you will coordinate daily operations with other senior officers to enhance the efficiency of our goods' daily shipments. Your responsibilities will include:

• Receiving, reviewing, and approving all credit notes while specifying reasons for returns.
• Processing invoices signed by customers and managing their archival.
• Fostering the learning and growth of team members through tailored career development plans and comprehensive training sessions.
• Coordinating with the CLD to secure necessary vehicles for delivery, while preparing related documentation prior to dispatching orders.
• Managing backorders and notifying the CSD Manager regarding any related shortages.

About Napco National:
Since our founding in 1956, we have been committed to transforming visions into reality, contributing to the growth of the national industry sector, and building a sustainable future for generations to come. Our company specializes in the manufacturing and marketing of plastic and paper packaging solutions, providing a variety of products and services to our customers across Saudi Arabia and beyond.

Join Rekaz as a Remote Customer Service Specialist
Rekaz is a leading SaaS platform designed for service businesses, simplifying the management of bookings, subscriptions, and customer relationships. Our mission is to empower small and medium-sized businesses in Saudi Arabia with efficient and scalable solutions.

Role Summary:
As a Remote Customer Service Agent, you will provide essential support to our merchants, ensuring they receive fast and clear assistance. Your role will involve managing inbound inquiries through various channels, troubleshooting product issues, and guiding users effectively.

What You Will Do:

• Respond to merchant inquiries via chat, WhatsApp, email, and calls when needed.
• Troubleshoot various product issues including bookings, subscriptions, and payments.
• Educate merchants using simple, clear guidance with visual aids.
• Accurately track and update ticket statuses.
• Identify recurring issues and provide insights for improvement.

Success Indicators:

• Fast response times and high resolution rates.
• High customer satisfaction scores.
• Effective escalations for technical bugs.

Requirements:

• Strong written communication skills in Arabic, basic English is a plus.
• Ability to manage multiple inquiries efficiently.
• Comfort with troubleshooting and learning new product features.
• Stable internet connection and a quiet workspace.

Nice to Have:

• Experience with support platforms like Zendesk or Freshdesk.
• Background in supporting small to medium-sized businesses.
• Understanding of payments and booking systems.

This is a fully remote position that may involve shift-based coverage. We offer competitive compensation, a supportive work environment, and opportunities for direct feedback with our product and engineering teams.