وظائف أخصائي خدمة عملاء لحديثي التخرج في السعودية

About the Role:
Join Cenomi Retail as a Customer Service Representative in Jeddah, where your role is vital in providing exceptional support and service to our customers.

Key Responsibilities:

• Engage with customers to understand their needs and provide effective solutions.
• Manage inquiries and resolve issues to ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and improve customer experience.

Qualifications:

• No previous experience is required.
• A bachelor’s degree or a higher diploma is preferred.

If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply and become a part of our team!

Join Napco National as a Customer Service Senior Officer!
We are seeking a highly motivated individual to enhance our team in the Makkah region. As a Customer Service Senior Officer, you will be at the forefront of our operations, ensuring smooth coordination and communication between various departments.

Responsibilities:

• Coordinate daily with other senior officers to optimize shipments of goods.
• Receive, review, and approve all credit notes, specifying reasons for returns.
• Manage customer invoices and maintain accurate archiving.
• Support team development with tailored career plans and training sessions; evaluate performance through motivational incentive schemes.
• Coordinate with logistics to order necessary vehicles for delivery and prepare all related dispatch documents (gate pass, waybill, invoices, customer purchase orders).
• Manage backorders and inform the Customer Service Department Manager or Unit Head regarding any shortages.

About Us:
Since 1956, Napco National has been a leader in the manufacturing sector within Saudi Arabia. We specialize in a wide range of products, including plastic and paper packaging solutions. Join us to contribute to a sustainable future and to be part of a company that is committed to excellence.