About the Role
Four Cymru is seeking a Saudi National Account Manager to join their team in Riyadh. This full-time position is part of the client services and account management pathway, with opportunities available across multiple levels, from Senior Account Executive (SAE) to Account Director (AD). The roles are designed for individuals motivated by delivering high-quality work, building strong client partnerships, and developing a long-term career within the agency.
Company Overview
Four is an international, independent agency specializing in creative, communications, and social campaigns. With a team of 250 professionals across media, creative, and communications, the agency operates offices in the UK, KSA, and UAE. As a full-service agency, Four fosters close collaboration across disciplines, offering employees broad exposure and opportunities for growth.
Key Responsibilities
Across all levels within the client services team, responsibilities include ensuring excellent client service and smooth project execution. Typical duties involve:
- Building and maintaining strong client relationships through prompt, accurate, and professional communication.
- Managing day-to-day workflow, tracking projects, prioritizing tasks, and ensuring deadlines and quality standards are met.
- Contributing to meeting agendas, status updates, reporting, and client communications.
- Collaborating with internal teams to deliver integrated work, bringing together the right expertise at the appropriate time.
- Identifying and resolving issues proactively, utilizing initiative and sound judgment.
Core Skills and Behaviors
Essential skills and behaviors required for all roles include:
- Excellent written and verbal communication skills, with the ability to articulate ideas clearly and persuasively.
- Strong organizational skills, attention to detail, and the capacity to manage a demanding workload and multiple priorities.
- AI proficiency and curiosity, with experience using various AI platforms for research.
- Commercial awareness and a practical approach to delivering successful outcomes.
- Initiative in identifying issues, proposing solutions, and maintaining project momentum.
- Confidence in teamwork, cross-disciplinary collaboration, and relationship building.
- Solid IT skills, including proficiency with Microsoft Office.
Senior Level Expectations
For Senior Account Manager and Account Director positions, candidates will be expected to demonstrate:
- Leadership and team motivation, including coaching and enhancing delivery through effective people management.
- Ownership of senior-level client relationships, providing strategic guidance, and confident presentation skills.
- Profitable account management and contribution to business growth through identifying new opportunities and managing existing programs.
Location and Work Environment
The role is based in Riyadh. Some positions or teams may require time spent working from other offices, particularly Dubai and Abu Dhabi, depending on client and team requirements. The agency offers a clear client services pathway with built-in progression and development opportunities. The work environment is described as sociable, inclusive, and collaborative, celebrating individuality. Hybrid working arrangements may be available, varying by team and role.
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