وظائف مسؤول حجوزات بدون خبرة في السعودية

Join Hilton as a Reservations Agent!

As a Reservations Agent, you will be the main contact for room reservations at Hilton hotels. Your role is crucial in offering excellent customer service and influencing guests' decisions to stay at our properties.

Key Responsibilities:

• Convert inquiries into contracted business quickly.
• Respond positively to sales inquiries to develop future sales leads.
• Ensure all reservations are completed accurately and meet guests' expectations.
• Provide prompt and efficient service while maintaining the hotel's brand standards.

What We Are Looking For:

• A passion for delivering great customer service.
• A professional telephone manner and excellent communication skills.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

Join our team to create remarkable hospitality experiences around the world every day!

Join Jumeirah as a Reservations Agent!

Jumeirah, a global leader in luxury hospitality, is currently seeking a dedicated Reservations Agent for our Reservations Department at Jumeirah Jabal Omar Hotel, located in the heart of Makkah. This is an exciting opportunity to be part of a brand synonymous with Arabian luxury hospitality.

About the Hotel:
Situated just minutes from Masjid Al Haram, our hotel features a range of dining venues, retail outlets, and meeting spaces, providing an exceptional experience for our guests.

Main Responsibilities:

• Respond to email queries within 24 hours and attend calls promptly under IFH & LQA standards.
• Gather necessary guest details during bookings, ensuring their information is accurately noted in the Opera system.
• Maintain professional email and telephone etiquette, while ensuring all reservation correspondence is fully understood and acted upon.
• Communicate last-minute changes to the respective departments effectively.

Desired Qualifications:

• Strong communication skills with a focus on courteous and clear guest interaction.
• Ability to multitask in a fast-paced environment.
• Competency in MS Office applications.

Benefits:
We offer an attractive salary in Saudi Riyals (SAR), along with generous F&B benefits, reduced hotel rates, health care packages, flights home, and more, making this role appealing to high performers in the hospitality sector.

Join Our Team as a Reservations Agent!
At Marriott International, we are looking for a dedicated and enthusiastic individual to fill the position of Reservations Agent at The St. Regis Riyadh. This role is essential in providing exceptional service to our guests while ensuring their reservation needs are met with professionalism and care.

Position Summary:
You will be responsible for processing all reservation requests, changes, and cancellations received via phone, fax, or mail. Your ability to identify guest reservation needs and determine the appropriate room type will be crucial. You will verify availability, explain guarantee and cancellation policies, and accommodate special requests from guests.

Key Responsibilities:

• Process reservations and handle changes or cancellations promptly.
• Identify guest needs and specify appropriate room types.
• Communicate room availability, rates, and policies clearly.
• Utilize sales techniques to maximize revenue.
• Maintain confidentiality of proprietary information and protect company assets.
• Provide excellent service and respond to guest inquiries professionally.

Preferred Qualifications:

• High school diploma or *** equivalent.
• No prior work experience required.
• No supervisory experience necessary.
• No specific license or certification required.

At Marriott International, we are proud to be an equal opportunity employer, and we celebrate a diverse workforce. Join us in delivering exciting experiences at St. Regis Hotels & Resorts, where luxury service is combined with a personal touch.