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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Emdad By Elm as a Customer Service Specialist!
As a vital member of our team, you will play a key role in enhancing customer satisfaction and loyalty through exemplary service delivery. This position focuses on creating a welcoming atmosphere for clients visiting in person, where you will provide detailed support and accurate information about our services.

Key Responsibilities:
  • Greet customers warmly, ensuring a professional first impression.
  • Assist customers in navigating our service offerings to meet individual needs.
  • Resolve inquiries and issues promptly, ensuring high levels of customer satisfaction.
  • Prepare basic reports in Excel and develop engaging presentations using PowerPoint.
  • Utilize CRM tools to track customer engagement and gather feedback for service improvement.

Requirements:
  • 5-7 years of experience in customer service or client-facing roles.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Ability to work collaboratively in a team environment.

At Emdad By Elm, we value professionalism and a positive attitude in our workplace. If you are passionate about providing outstanding customer service and contributing to a dynamic team culture, we invite you to apply!

Requirements

  • Requires 2-5 Years experience

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