Customer Services Specialist📣 Job Ad

Join Emdad By Elm as a Customer Service Specialist!
As a vital member of our team, you will play a key role in enhancing customer satisfaction and loyalty through exemplary service delivery. This position focuses on creating a welcoming atmosphere for clients visiting in person, where you will provide detailed support and accurate information about our services.

Key Responsibilities:

• Greet customers warmly, ensuring a professional first impression.
• Assist customers in navigating our service offerings to meet individual needs.
• Resolve inquiries and issues promptly, ensuring high levels of customer satisfaction.
• Prepare basic reports in Excel and develop engaging presentations using PowerPoint.
• Utilize CRM tools to track customer engagement and gather feedback for service improvement.

Requirements:

• 5-7 years of experience in customer service or client-facing roles.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to work collaboratively in a team environment.

At Emdad By Elm, we value professionalism and a positive attitude in our workplace. If you are passionate about providing outstanding customer service and contributing to a dynamic team culture, we invite you to apply!

Join Hilton as a Pastry Chef!
As a Pastry Chef, you will operate the pastry section of the kitchen to ensure an excellent Guest and Member experience. You will collaborate closely with the Executive Chef and Sous Chef, managing production and developing seasonal offerings.

Key Responsibilities:

• Assist in running the pastry section of the kitchen.
• Ensure exceptional quality of dessert offerings.
• Bring creativity to the pastry menu.
• Supervise and coordinate pastry and dessert preparation and presentation.
• Plan production to meet daily requirements.
• Develop seasonal menu offerings.
• Manage food cost controls to contribute to Food and Beverage revenue.
• Ensure compliance with food hygiene and Health and Safety regulations.

What We Are Looking For:
You should be a passionate and creative individual committed to delivering high customer service. You will need:

• A minimum of 2 years experience as a Pastry Chef de Partie or Pastry Chef.
• Strong supervisory skills and a relevant trade qualification.
• A positive attitude and good communication skills.
• Excellent planning and organizing capabilities.
• Ability to work various shifts.

What It’s Like to Work for Hilton:
Hilton is the leading global hospitality company dedicated to creating remarkable experiences for our guests. Join us and be part of a team dedicated to hospitality excellence.

Join ProSapiens HR as a Business Development Manager for an innovative opportunity in sustainability solutions.

Role Overview:
As the Business Development Manager, you will lead the sales cycle for sustainability services, encompassing decarbonization, ESG advisory, and carbon project development across the GCC. You will travel extensively to Riyadh and other locations, representing the company in client meetings and industry events.

Key Responsibilities:

• Own the end-to-end sales cycle from lead generation to onboarding.
• Identify and pursue decarbonization and ESG advisory opportunities.
• Develop proposals and coordinate with technical teams.
• Maintain CRM and track sales metrics.

Must-Haves:

• Bachelor’s degree with 7+ years in sustainability or environmental advisory.
• Proven track record in closing commercial deals in decarbonization.
• Strong knowledge of ESG frameworks and regulatory trends.
• Arabic proficiency is preferred; English fluency is required.

Why Join Us?
This role offers the chance to work with a fast-growing sustainability team and make a significant impact in shaping decarbonization strategies in the region.