img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
About the Role:
As a Reservations Agent at Mandarin Oriental, you will play a vital role in ensuring exceptional guest experiences through effective reservation management. You will be a part of a premier hotel group that emphasizes luxury service and refinement.

Responsibilities:
  • Answer the hotel’s main telephone line and connect callers to the appropriate extensions.
  • Process and confirm guest reservations for accommodations, dining, and spa services.
  • Provide detailed information regarding room availability, rates, and hotel policies.
  • Accommodate special requests and maintain a record of all relevant guest information.
  • Stay updated on hotel features, promotions, and services to enhance guest experiences.
  • Ensure compliance with corporate standards and policies, promoting a safe and professional environment.
  • Support sustainability initiatives by implementing eco-friendly practices.

Qualifications:
Strong communication skills, an ability to resolve guest inquiries effectively, and knowledge of hotel operational systems will be essential for success in this role. You will also need to build strong relationships with guests and colleagues to foster a positive workplace culture.

At Mandarin Oriental, we pride ourselves on delivering an extraordinary hospitality experience that exceeds guest expectations. Join us and contribute to our legacy of excellence.

Requirements

  • No experience required

Similar Jobs

Reservations Agent

📣 Job AdNew

Rayhaan Hotels & Resorts

Full-time
Join Our Team as a Reservation Agent!
We are seeking a detail-oriented Reservation Agent to join our team at Rayhaan Hotels & Resorts. In this role, you will assist customers in booking reservations for travel, accommodations, or events, ensuring excellent service and satisfaction.

Job Responsibilities:
  • Assist customers in making reservations via phone, email, or online platforms.
  • Provide excellent customer service by addressing inquiries and resolving any issues during the reservation process.
  • Maintain accurate records of reservations and customer interactions.
  • Collaborate with other teams to ensure seamless coordination of reservations.
  • Stay updated on current promotions to provide customers with the best options.
  • Ensure compliance with company policies and procedures.

Candidate Requirements:
  • Bachelor’s degree in hospitality management, business administration, or related field.
  • Proven experience in a similar role, preferably within the hospitality industry.
  • Excellent communication and customer service skills.
  • Strong attention to detail and accuracy.
  • Familiarity with reservation systems and online booking platforms.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Fluency in English and Arabic is required; knowledge of other languages is a plus.

Why Rayhaan Hotels & Resorts?
At Rayhaan, we offer our guests luxury accommodation that reflects their values while respecting their beliefs and culture. Join us and be a part of a team that upholds quality and an alcohol-free environment.

breifcase2-5 years

locationAl Khobar

1 day ago

Assistant Branch Manger

📣 Job AdNew

Grand Hyatt

Full-time
Join Our Team at Grand Hyatt Al Khobar!
We are seeking a dedicated Assistant Manager - Security to assist in developing and implementing safety and security procedures at our hotel. As part of the Grand Hyatt team, you will play a vital role in ensuring the safety of our guests and staff.

Key Responsibilities:
  • Assist the Security Manager in monitoring and evaluating the hotel’s safety and security procedures.
  • Focus on fire safety and the protection of employees and assets.
  • Ensure compliance with all safety regulations and company policies.

Qualifications:
  • Professional diploma or certificate in Safety and Security.
  • Minimum of 2 years' experience as an Assistant Security Manager or Senior Security Officer.
  • Strong practical, operational, and administrative skills.

Join us at Grand Hyatt, where we offer a vibrant work environment and opportunities for growth and development.

breifcase2-5 years

locationAl Khobar

1 day ago

Quality Controller

📣 Job AdNew

AVK Saudi Valve Manufacturing Co. Ltd. (AVK SVMC) الشركة السعودية لصناعة الصمامات المحدودة

Full-time
About the Role
Join AVK Saudi Valves Manufacturing Co. Ltd. (AVK SVMC), a leading company in producing valves and accessories for water, gas distribution, and other industrial sectors. We are seeking a meticulous IPC Quality Controller to ensure our products meet international standards and client specifications.

Key Responsibilities:
  • Conduct in-process inspections and tests during various manufacturing stages.
  • Ensure compliance with international standards and internal specifications.
  • Monitor process parameters, documenting inspection results effectively.
  • Collaborate with production staff to address quality issues promptly.
  • Support root cause analysis and implement corrective actions for defects.
  • Participate in audits and maintain adherence to quality procedures.

Qualifications:
  • Diploma or bachelor’s degree in mechanical or industrial engineering.
  • 23 years of experience in quality control within manufacturing.
  • Familiarity with international standards (BS, AWWA, DIN) and ISO principles.
  • Proficient in Microsoft Office and ERP systems.
  • Strong analytical skills and attention to detail.

Become a part of AVK, where quality and reliability are at the heart of everything we do!

breifcase2-5 years

locationAl Khobar

1 day ago

You may also like