Customer Complaints Clerk📣 Job Ad

Customer Service Senior Officer
We are looking for a dedicated Customer Service Senior Officer at NAPCO to join our team in Dammam. In this role, you will coordinate daily activities with other senior officers to enhance stock management and streamline daily shipments.

Key Responsibilities:

• Monitor daily received products and inventory output to ensure the availability of goods for shipment.
• Receive, review, and approve all credit notes, specifying reasons for returns.
• Follow up on matters arising from CSD meetings.
• Assist in training team members to cultivate a skilled workforce.
• Align with the HSSE team to update HIRA, ensuring hazards and risks are adequately identified and documented.
• Participate in the development, planning, implementation, performance evaluation, and improvement of the OH&S management system.

Required Skills:

• Proficiency in English.
• Strong computer skills.

Customer Service Job at a Telecom Company
We at Telecom Company are looking for Customer Service employees (men and women) to work in the Eastern Region. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

• Interact with customers and provide support to them.
• Respond to customer inquiries and resolve issues.
• Record customer notes and their procedures in the system.

Requirements:

• Applications are available for Saudis only.
• Strong communication skills and ability to work within a team.
• Ability to work effectively under pressure.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Join Electrical Industries Company as a Draftsman!
We are seeking an experienced Draftsman specialized in Cable Management Systems to join our dynamic team in Dammam. Leverage your skills in mechanical drafting and contribute to our mission of satisfying the growing demand for electrical products in the Kingdom of Saudi Arabia.

Key Responsibilities:

• Prepare fabrication and assembly drawings or any other required drawings as directed by the Design Engineer.
• Assist in preparing technical submittals such as Material Review Boards (MRBs).
• Support the Sales Team by preparing sales submittal drawings (Catalog cuts) and collating necessary technical submissions during negotiations.
• Create DXF files for production use.

Qualifications:
Minimum 5 years of experience in mechanical drafting with a focus on metal fabrication using AutoCAD and Inventor. Expertise in 2D/3D AutoCAD and Inventor, along with knowledge of the metal fabrication process and materials is essential.

Preferred Skills:
Bachelor's degree or higher diploma in Mechanical Engineering or a related field. The candidate should have a strong background in drafting, as well as the ability to understand and implement complex designs.