Human Resources Manager📣 Job Ad

Join our team as a Human Resources Manager!
We are seeking a dedicated individual to oversee all HR functions within the hospitality organization. Your role will ensure the attraction, development, and retention of a high-performing workforce, supporting operational excellence by aligning HR strategies with service standards and guest satisfaction goals.

Key Responsibilities:

• Develop and implement HR policies, procedures, and strategies aligned with hospitality industry best practices.
• Manage full-cycle recruitment for hospitality roles including front office, F&B, housekeeping, culinary, engineering, and administration.
• Oversee onboarding, orientation, and training programs to meet service quality and brand standards.
• Ensure compliance with labor laws and company policies.
• Manage employee relations, disciplinary actions, grievance handling, and conflict resolution.
• Lead performance management processes and talent development initiatives.
• Coordinate payroll, attendance, leave management, and employee records with finance and operations teams.
• Implement training and development programs focused on service excellence and leadership development.
• Support workforce planning, manpower budgeting, and staff scheduling in coordination with department heads.
• Promote employee engagement and a positive workplace culture.
• Advise management on HR best practices and change management.
• Conduct HR audits and prepare HR reports for senior management.

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5–10 years of HR experience, preferably in the hospitality industry.
• Strong knowledge of labor laws and HR compliance.
• Experience managing a diverse, multicultural workforce.
• Excellent communication, interpersonal, and leadership skills.
• Ability to thrive in a fast-paced, service-driven environment.
• Proficiency in HR systems and Microsoft Office applications.