Sales Coordinator📣 Job Ad

Join our team as a Sales Coordinator!
We are looking for a dedicated individual to provide essential back-office support to our Sales and Commercial teams.

Key Responsibilities:

• Manage customer communication effectively.
• Assist in lead generation.
• Conduct satisfaction surveys to gauge customer feedback.
• Schedule appointments for the sales team.
• Coordinate marketing and event activities to enhance the customer experience.

This role is crucial for driving business growth and ensuring customer satisfaction.

Join Support Lines as a Sales Coordinator!
In this full-time role based in Dammam, you will play a critical part in achieving our sales targets by engaging with current clients and acquiring new customers.

Key Responsibilities:

• Prospecting and Lead Generation: Identify and generate new business leads through cold calling, emails, and networking.
• Client Relationship Management: Build and maintain strong, long-term relationships with clients.
• Sales Presentations: Conduct product presentations and demos to potential clients.
• Negotiation and Closing: Negotiate prices, terms, and close sales deals.
• Market Research: Monitor industry trends and competitors to identify new opportunities.
• Sales Reporting: Maintain accurate records and prepare regular sales reports for management.
• Product Knowledge: Stay updated on product features, benefits, and industry trends.
• Internal Collaboration: Work with marketing and customer service teams to ensure client satisfaction.
• After-Sales Support: Follow up post-sale to ensure customer satisfaction and offer additional products.
• Achieving Targets: Meet individual sales goals and KPIs.
• Training and Development: Participate in ongoing training to improve sales skills.

Qualifications:

• Diploma or Bachelor’s degree.
• 4 years experience in sales.

Become part of our big family! Join us to make a difference, grow your career, and work in a collaborative environment. We have been excelling in services since 2013!

Join Eaton Arabia as a Sales Service Engineer!
As part of our continued growth, we are seeking a dynamic Sales Service Engineer to join our team. In this role, you will play a critical part in driving our services sales strategy while strengthening customer relationships across the region.

Key Responsibilities:

• Generate and maximize services sales to achieve revenue and profitability targets.
• Track and respond to customer RFQs (Request for Quotations) efficiently.
• Secure order bookings by following up on proposals and negotiations.
• Develop and execute customer engagement plans, including regular visits and follow-ups.
• Maintain and grow relationships with clients, particularly those with existing installed base equipment.
• Manage key accounts professionally, ensuring high customer satisfaction.
• Identify and monitor project opportunities, ensuring close follow-up for successful conversion.
• Collaborate with Estimation Engineers to prepare and submit timely, competitive quotations.
• Prepare comprehensive offers in standardized formats.
• Lead negotiation meetings, technical evaluations, and clarification discussions.
• Analyze competitor activities and provide monthly market insights.
• Maintain customer and project profiles, recommending sales strategies to management.
• Provide accurate and timely sales reports to leadership.
• Achieve sales and profit targets in alignment with company objectives.
• Build and nurture long-term relationships with major clients, consultants, and engineering firms.
• Organize technical seminars and meetings to enhance Eaton’s market presence.
• Explore strategic partnerships and alliances for sustainable business growth.

Required Qualifications & Skills:

• Bachelor’s degree in Electrical Engineering (or related field).
• 23 years in technical sales, customer service, or engineering support (preferably in LV/MV switchgear, MCC, or power distribution systems).
• Familiarity with IEC, ANSI/NEMA standards.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), MS Project.
• Fluency in English & Arabic (written and spoken).
• Strong ability to close deals, handle objections, and present solutions effectively.
• Excellent interpersonal skills, self-motivation, and ability to manage client relationships.
• Ability to prioritize tasks, meet deadlines, and manage multiple projects.

Preferred Qualifications:

• Experience with CRM tools for sales tracking.
• Knowledge of Eaton’s product portfolio or similar industrial solutions.
• Previous experience in B2B sales within the Gulf/Middle East market.

Join us at Eaton Arabia and contribute to shaping the future of energy management while enhancing the region’s economic and technological landscape.