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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join Our Team as a Sales Associate at Apparel Group!
As a Sales Associate at Apparel Group, you will represent our brand by maximizing sales and delivering exceptional customer service in our Dammam location. Your role is critical in maintaining store standards, supporting visual merchandising, and enhancing the overall retail experience.

Key Responsibilities:
  • Customer Service:
    • Greet customers warmly and assist them in selecting products that meet their needs.
    • Convert window shoppers into buyers through proactive engagement strategies.
    • Promote the company’s loyalty program to encourage repeat sales.
    • Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
    • Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
    • Educate customers on product features, benefits, materials, and care instructions.
  • Grooming / Attitude / Knowledge:
    • Maintain a well-groomed and professional appearance at all times.
    • Be flexible and available to work extended hours during peak sales periods.
    • Stay updated on product knowledge to minimize stock loss and provide accurate recommendations.
  • Merchandising:
    • Ensure that products are displayed attractively according to store layout standards.
    • Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
    • Record and maintain accurate inventory records for incoming and outgoing stock.
    • Upsell and cross-sell products to increase sales opportunities.
    • Communicate effectively with customers about product inventory and promotions.
  • Process:
    • Efficiently operate the Point of Sale (POS) system for billing and transactions.
    • Balance the cash till accurately at the start and end of shifts.
    • Process payments correctly through cash, credit cards, vouchers, or automatic debits.
    • Issue receipts, refunds, and change to customers accurately.
    • Maintain vigilance regarding store security and follow loss prevention policies.
    • Replenish stock on the sales floor to ensure product availability at all times.

Desired Qualifications:
The ideal candidate should possess a bachelor’s degree along with effective communication and interpersonal skills to enhance the customer experience. Previous experience in a sales role is preferred.

Requirements

  • Requires 2-5 Years experience

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