Client Advisor ALO📣 Job Ad

About the Program Delivery Manager Role

RiDiK, a global technology solutions provider and a subsidiary of CLPS Incorporation, is seeking a Program Delivery Manager to join its team in Jeddah, Saudi Arabia. This full-time position offers the opportunity to contribute to meaningful projects within a growing company. The ideal candidate is proactive, values continuous learning, and thrives in a collaborative environment.

Company Overview

RiDiK specializes in end-to-end services across banking, wealth management, and e-commerce, leveraging expertise in AI, cloud, big data, and blockchain. The company supports digital transformation for clients in Asia, North America, and the Middle East. With a presence in 10 countries and a global delivery network, RiDiK combines local insights with technical excellence to achieve measurable impact.

Key Responsibilities

• Manage program and portfolio delivery within the banking sector.
• Oversee large, multi-program portfolios.
• Establish or transform PMO/CoE and governance functions.
• Drive cost optimization, automation, and delivery transformation initiatives.
• Engage and influence senior stakeholders, including CXO-level executives.

Required Qualifications and Experience

• 5-10 years of experience in program and portfolio delivery.
• Proven experience managing large, multi-program portfolios.
• Demonstrated success in establishing or transforming PMO/CoE and governance functions.
• Domain expertise across Core, Retail, Cards, Lending, and Digital Banking.
• Strong knowledge of the KSA banking landscape; exposure to SAMA regulations is preferred.
• Experience in multi-vendor, SLA-driven environments with strong stakeholder management.
• Demonstrated success in driving cost optimization, automation, and delivery transformation initiatives.
• Ability to engage and influence senior stakeholders, including CXO-level executives.
• Strong leadership, governance, risk management, and strategic planning capabilities.

Work Location and Type

This is a full-time position based in Jeddah, Saudi Arabia.

About the Trade Marketing Assistant Manager Role

Basamh Group is seeking a Trade Marketing Assistant Manager to support the development and execution of trade marketing strategies. This full-time position is based in Jeddah and Makkah, Saudi Arabia. The role involves driving brand growth, enhancing market performance, and increasing customer engagement within defined budgets and business objectives.

Key Responsibilities

• Support the creation and implementation of the Annual Development Plan (ADP), translating business goals into monthly initiatives, launch plans, and customer activation schedules.
• Collaborate with Sales, Supply Chain, Finance, Merchandising, and Space Planning teams to ensure effective execution of brand, SKU, channel, and customer-specific initiatives.
• Implement and oversee trade marketing activities, including promotions, trade programs, displays, Point of Sale Materials (POSM), and customer-specific actions, ensuring alignment with brand priorities.
• Contribute to Demand and Sales Review meetings by providing sales analysis, market insights, and recommendations to improve forecast accuracy and business outcomes.
• Prepare business reviews, performance reports, and presentations that detail achievements, risks, gaps, and opportunities for improvement.
• Maintain regular communication with principals, sharing performance updates, initiative progress, market intelligence, and key business insights.
• Assist with New Product Development (NPD) launches by ensuring readiness, tracking performance, and coordinating necessary adjustments.
• Monitor retail audits, On-Shelf Availability (OSA), distribution, and execution metrics to identify areas for improvement and enhance in-market performance.
• Analyze sales, customer, competitor, and market data, supplemented by regular market visits and store checks, to generate actionable growth recommendations.
• Track customer expansion plans, market trends, and competitive activities to identify opportunities and support proactive commercial decision-making.
• Review trade marketing investments and ad-hoc initiatives to ensure budget adherence, optimize Return on Investment (ROI), and support continuous improvement efforts.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is considered a plus.
• A minimum of 2-5 years of relevant professional experience.
• Excellent communication and interpersonal skills.
• Familiarity with retail and distribution channels.
• An understanding of market trends and consumer behavior.

About Basamh Group

Basamh Group has over 75 years of experience building a consumer-centric ecosystem across the MEA region. The company's operations include Basamh Trading Company (BTC) for distribution, Specialized Food Services (SFS) for HORECA, GoodyCo for marketing and brand building, and Thokoman Foods for manufacturing. The company is guided by core values of ownership, passion to grow, transparency, and family spirit, aiming to foster long-term partnerships and inspire future leaders.

Work Environment and Culture

Basamh Group offers dynamic professional opportunities designed to inspire growth and innovation. The company is committed to continuous development through hands-on learning, online resources, interactive training, and personalized coaching. Reflecting the core value of family spirit, the work environment is cultivated to be supportive and empowering, ensuring individuals feel valued and fulfilled as part of the Basamh Group team.

About the Solution / Technical Architect Role

AIQU is seeking a Solution / Technical Architect for a contract position located in the Makkah Region, specifically in Jeddah and Makkah. This role involves a 1-year contract engagement, providing an opportunity to contribute to significant architectural initiatives.

Role Context and Responsibilities

The Solution / Technical Architect will be responsible for designing and overseeing the implementation of technical solutions. This includes ensuring the architecture aligns with business requirements and technical standards. Key responsibilities involve leveraging expertise in Oracle Retail systems and integration patterns to deliver robust and scalable solutions.

Technical Expertise and System Knowledge

This role requires deep technical knowledge across several Oracle Retail components and related technologies. The architect will be expected to understand and design solutions involving:

• Oracle Retail POS, SIM, and SIOCS architecture and services.
• Oracle Retail Data Store (RDS) architecture and its application.
• Considerations for SIM to SIOCS upgrades.
• Spring Framework for service development and integrations.
• Integration patterns including REST/SOAP services, Webhook, and database-driven architectures.
• POS integrations for payments, loyalty, and pricing.
• Database and operating system fundamentals, including Oracle DB, Linux basics, and APEX.
• Support for handheld devices and printers.
• Integration with Identity Management systems.
• Understanding of CI/CD concepts and tools such as Jenkins and Git.

Required Experience and Qualifications

Candidates must possess a minimum of 5 to 10 years of relevant experience. Specifically, the requirements include:

• A minimum of 10 years of experience with Oracle Retail, POS, SIM, or SIOCS.
• A minimum of 5 years of experience specifically in a Solution or Technical Architect role.
• Experience with Oracle XStore POS, including its architecture, extensions, and XStore Office.
• Strong stakeholder management and SI governance experience.
• Retail domain knowledge, covering sales, returns, voids, refunds, tender handling, promotions, discounts, and inventory movements, is considered an advantage.

Work Location and Contract Details

The work location for this contract position is in Jeddah and Makkah, Kingdom of Saudi Arabia. Immediate joiners or candidates with a notice period of 1-2 weeks are preferred.