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SalarySalarySR 5,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join our team as a Customer Service Specialist!
We at Al-Sameria Medical Company are looking for a Customer Service Specialist to join our team and ensure the quality of services provided to customers. This role requires advanced skills in customer service, data analysis, and reporting.
Responsibilities:
  • Setting and defining performance and quality indicators and standards in customer service.
  • Participating in establishing and updating customer service procedures and manuals.
  • Developing programs to enhance the quality and professionalism of customer service systems.
  • Conducting necessary studies and analyses to improve performance.
  • Preparing specialized documents and reports.
Required Qualifications:
  • Bachelor's degree in a related field.
  • One year of practical experience.
Skills:
  • Advanced customer service skills.
  • Ability to prepare reports and monitor performance.
  • Fluency in both Arabic and English.
We value diversity and inclusion in the workplace.

Requirements

  • Females-only workplace
  • Requires 2-5 Years experience

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