Customer Services Specialist📣 Job Ad

Join Our Team as a Customer Service Representative!
At Emdad By Elm, we are dedicated to delivering exceptional customer service. We are looking for enthusiastic individuals to join our team as Customer Service Representatives. This role will involve handling customer inquiries over the phone and providing professional support until case resolution.

Key Responsibilities:

• Respond to customer inquiries and provide accurate, clear information.
• Handle complaints, document them, and escalate complex cases when necessary.
• Follow up on requests to ensure resolution and customer satisfaction.
• Update customer data and accurately record notes in the system.
• Adhere to quality standards and response time requirements (SLA).

Requirements:

• No prior experience required; suitable for entry-level candidates.
• Good computer skills (email, data entry, MS Office).
• Excellent speaking and writing skills in Urdu, French, Malay, and Turkish.

Work Location: Makkah and Jeddah

Join Saudi German Aluminium Products *** as a Sales Representative for Wood & Aluminum Products!

We are looking for a dynamic individual to join our team in Jiddah, Makkah. In this role, you will be essential to our sales operations, focusing on the provision of aluminum products to meet our customers' needs.

Responsibilities:

• Generate and follow up on quotations.
• Communicate effectively with clients to ensure satisfaction and retention.
• Submit monthly sales reports to management.

Qualifications:

• Bachelor of Science in Engineering, Civil, Architecture, or any relevant 4-year degree preferred.
• A minimum of 5 years’ experience in a construction company specializing in Aluminum and Wood products.

If you’re passionate about sales and eager to grow your career in a leading manufacturing company, apply now!

Join Rising Ray as a Senior HR Specialist!
Rising Ray is a prestigious electrical construction company located in Mecca, Saudi Arabia, known for its innovative and sustainable solutions. As an accredited contractor for the Saudi Electricity Company, our commitment to quality execution and operational excellence shapes the Kingdom’s energy infrastructure.

Role Overview:
We are on the lookout for a Senior HR Specialist with 3–5 years of experience to join our dynamic team. This full-time, on-site position focuses on managing essential HR functions, implementing HR policies, and enhancing employee experience. You will play a vital role in workforce planning, ensuring compliance with Saudi labor regulations, and assisting in daily HR operations.

Key Responsibilities:

• Manage recruitment and onboarding processes.
• Support and implement HR policies and procedures.
• Handle employee relations and workplace matters.
• Maintain employee records and HR documentation.
• Assist in performance management processes.
• Ensure compliance with Saudi labor laws and company policies.

Qualifications:

• 3–5 years of experience in Human Resources.
• Solid understanding of HR operations and best practices.
• Experience with HR policies, employee relations, and personnel management.
• Strong communication, organizational, and interpersonal skills.
• Knowledge of Saudi labor law and regulations.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional certification (SHRM, CIPD) is a plus.