Operations Supervisor📣 Job Ad
in Ninja - نينجا
20 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Jeddah |
Join Ninja as an Operations Supervisor!
We are seeking a proactive and results-driven Operations Supervisor to oversee our daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
Key Responsibilities:
Requirements:
Benefits:
We are seeking a proactive and results-driven Operations Supervisor to oversee our daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
Key Responsibilities:
- Supervise daily driver operations and ensure compliance with company standards.
- Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
- Manage driver performance, implement improvement plans, and recognize top performers.
- Plan and assign shifts while ensuring full route coverage and smooth handovers.
- Coordinate with dispatch to optimize driver allocation and operational efficiency.
- Provide coaching, support, and resolve operational issues and escalations.
- Ensure compliance with safety, policies, and branding standards.
- Prepare performance reports and collaborate with internal teams to improve service quality.
Requirements:
- Minimum 3+ years of experience in delivery operations or a supervisory role.
- Strong ability to monitor KPIs and drive operational efficiency.
- Proven leadership, team management, and coordination skills.
- Proficiency in delivery management systems and operational software.
- Bachelor's degree in Business, Logistics, or related field preferred.
- Valid driver's license.
Benefits:
- Be part of a fast-paced, impact-driven environment.
- Opportunity to grow into advanced support or quality-focused roles.
- Work closely with cross-functional teams to improve partner experience.
Requirements
- Requires 2-5 Years experience
Similar Jobs
You may also like
- Related Operations Supervisor Opportunities
- Operations Supervisor Jobs in Riyadh
- Operations Supervisor Jobs in Jeddah
- Operations Supervisor Jobs in Al Khobar
- Operations Supervisor Jobs in Dammam
- Operations Supervisor Jobs in Medina
- General Accountant Jobs in Riyadh
- Barista Jobs in Riyadh
- Sales Representative Jobs in Riyadh
- Seller Jobs in Riyadh
- Cashier Jobs in Riyadh
- Other Job Fields in Jeddah
- General Accountant Jobs in Jeddah
- Barista Jobs in Jeddah
- Sales Representative Jobs in Jeddah
- Seller Jobs in Jeddah
- Cashier Jobs in Jeddah
- Receptionist Jobs in Jeddah
- Logistics Services Manager Jobs in Jeddah
- Customer Service Representative Jobs in Jeddah
- Mechanical Maintenance Technician Jobs in Jeddah
- Marketing Specialist Jobs in Jeddah
- Explore Jobs Across Saudi Arabia
- Operations Manager Jobs in Al-Kharj
- Waiter Jobs in Makkah
- Marketing Specialist Jobs in Dhahran
- Financial Manager Jobs in Jeddah
- Kitchen helper Jobs in Abha
- Sales Specialist Jobs in Buraydah
- Purchasing Manager Jobs in Riyadh
- Lifeguard Jobs in Hail
- Restaurant Manager Jobs in Abu Arish
- Certified Trainer Jobs in Medina