Receptionist

Join Us as a Spa Receptionist at Miraval The Red Sea
As the first point of contact at Life in Balance Spa, your role is crucial for providing guests with a transformative wellness experience. If you are passionate about wellness, are dedicated to excellent customer service, and wish to make a positive impact on guests’ journeys, we invite you to apply.

Key Responsibilities:

• Guest Reception & Support: Warmly greet guests, manage bookings, and provide information about spa treatments, ensuring a relaxing atmosphere.
• Operational Support: Maintain efficiency at the reception area and assist across wellness facilities, ensuring alignment with Miraval’s holistic vision.
• Cashiering: Handle transactions accurately and prepare daily financial summaries.
• Revenue Generation: Encourage upselling of retail products and wellness services to enhance guest experiences.
• Guest Engagement: Build positive relationships and ensure guests feel supported throughout their wellness journey.
• Team Collaboration: Work with spa staff to create a seamless guest experience.
• Administrative Excellence: Manage appointments and maintain organization at the reception.

Qualifications:
Minimum 1 year of experience in a guest services role in a luxury wellness or hospitality setting. Strong customer service skills, proficiency in English, and a passion for wellness are essential. Arabic knowledge is a plus.

About Miraval Resorts & Spas:
Miraval offers unique wellness journeys, focusing on mindfulness and balanced living. With a variety of activities from fitness to meditation, we provide tools for lasting positive changes. Join us in creating life-changing experiences for our guests.

1/ Secondary and above 2/ Has experience in social media 3/ Proficient in using computers 4/ Has the ability to deal with workers and face clients 5/ Develops plans to improve the salon 6/ Values work and its pressure, committed to the specified hours 7/ Renewing English language 8/ Prefer those who have not previously received support from the Human Resources Fund

We are looking for a professional receptionist to join the team, who will be responsible for receiving visitors and clients and directing them in a professional and courteous manner. The ideal candidate will respond to phone calls and transfer them to the relevant departments, manage appointments, and organize administrative files. We are looking for someone with excellent communication skills and the ability to work under pressure in a dynamic work environment.