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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Hilton as a Cluster Reservations Agent!
As a Cluster Reservations Agent, you will be the main contact for room reservations at our hotel, delivering excellent service that influences guest decisions. Your role is pivotal in ensuring that every customer's reservation experience is seamless and professional.

Your Responsibilities:
  • Convert inquiries into contracted business efficiently.
  • Respond positively to sales inquiries to develop future sales leads.
  • Ensure all reservations are completed accurately and meet guest expectations.
  • Provide prompt and efficient service while adhering to Hilton's brand standards.

What We Seek:
You should demonstrate a passion for delivering great customer service and possess excellent communication and organizational skills. An intermediate level of computer proficiency is required. Previous experience in a reservations environment will be beneficial.

About Hilton:
Hilton is a leading global hospitality company with a legacy of providing exceptional guest experiences across multiple countries. Our vision aims to fill the earth with the light and warmth of hospitality, making our team members an integral part of our success.

Requirements

  • Requires 2-5 Years experience

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What will you be doing?
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  • Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

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Rosewood Jeddah

Full-time
Join Rosewood Jeddah as a Reservation Agent!
As a vital member of our Sales & Marketing department, you will play a key role in ensuring guests receive a seamless and professional experience right from their initial reservation.

Your Responsibilities Include:
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Located along the picturesque Corniche in Jeddah, the Rosewood Jeddah offers a unique blend of modern luxury and rich cultural heritage. With breathtaking views of the Red Sea, it is renowned for its unparalleled service and elegant accommodations, making it a premier choice for both business and leisure travelers.

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