Restaurant Manager

Join DA Hospitality Home as a Fine Dining Restaurant Manager!
We are looking for a passionate and experienced Restaurant Manager to oversee all aspects of our fine dining establishment in Jeddah, Saudi Arabia. This role is vital in ensuring our guests enjoy exceptional dining experiences while maintaining profitability and high operational standards.

Key Responsibilities:

• Leadership:
  • Manage all restaurant staff, including hiring, training, and performance evaluations.
  • Create a positive work environment and inspire staff to excel in customer service.
• Operations:
  • Implement efficient operational procedures and manage daily operations.
  • Ensure compliance with health and safety regulations.
  • Maintain a clean and inviting restaurant environment.
• Customer Service:
  • Welcome guests and ensure an unforgettable dining experience.
  • Quickly resolve any customer complaints and monitor satisfaction levels.
• Financial Management:
  • Develop and oversee the restaurant's budget and financial performance.
  • Identify areas for improvement and increase profitability.
• Marketing and Sales:
  • Create marketing plans to attract new customers.
  • Build relationships with local businesses and manage the restaurant's online reputation.

Qualifications:

• Proven experience as a Restaurant Manager or similar role in fine dining.
• Strong leadership and management skills.
• Excellent organizational and communication abilities.
• Passion for the food and beverage industry.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite; Food Safety Certification preferred.

Job Purpose
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent guest satisfaction, efficient service, high-quality food standards, and profitable performance. The role leads the restaurant team to deliver exceptional dining experiences while maintaining compliance with company policies and local regulations.

Key Responsibilities

• Operations Management
  • Manage daily restaurant operations to ensure smooth and efficient service.
  • Ensure food quality, presentation, and service meet brand and company standards.
  • Monitor cleanliness, hygiene, and safety across all areas of the restaurant.
• Guest Experience
  • Ensure exceptional customer service and handle guest feedback, complaints, and special requests professionally.
  • Build strong guest relationships to encourage repeat business.
  • Monitor customer satisfaction and implement service improvements.
• Team Leadership & Staffing
  • Recruit, train, schedule, and supervise restaurant staff.
  • Conduct performance evaluations and provide coaching and development.
  • Foster a positive work culture and ensure high employee engagement.
• Financial & Cost Control
  • Manage budgets, control labor and food costs, and achieve revenue targets.
  • Monitor inventory levels, ordering, and stock rotation.
  • Analyze sales reports and KPIs to improve profitability.
• Compliance & Standards
  • Ensure compliance with food safety, hygiene (HACCP), and local regulations.
  • Implement and monitor SOPs, policies, and brand standards.
  • Support audits, inspections, and corrective actions.
• Marketing & Sales Support
  • Support promotions, special events, and marketing initiatives.
  • Collaborate with management on menu development and pricing strategies.

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum 5 years of experience in Food & Beverage operations, with at least 2–3 years in a supervisory or managerial role.
• Strong knowledge of restaurant operations, service standards, and food safety regulations.
• Experience in casual dining, fine dining, or QSR environments is an advantage.

Job Purpose
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent guest satisfaction, efficient service, high-quality food standards, and profitable performance. The role leads the restaurant team to deliver exceptional dining experiences while maintaining compliance with company policies and local regulations.

Key Responsibilities
Operations Management
- Manage daily restaurant operations to ensure smooth and efficient service.
- Ensure food quality, presentation, and service meet brand and company standards.
- Monitor cleanliness, hygiene, and safety across all areas of the restaurant.

Guest Experience
- Ensure exceptional customer service and handle guest feedback, complaints, and special requests professionally.
- Build strong guest relationships to encourage repeat business.
- Monitor customer satisfaction and implement service improvements.

Team Leadership & Staffing
- Recruit, train, schedule, and supervise restaurant staff.
- Conduct performance evaluations and provide coaching and development.
- Foster a positive work culture and ensure high employee engagement.

Financial & Cost Control
- Manage budgets, control labor and food costs, and achieve revenue targets.
- Monitor inventory levels, ordering, and stock rotation.
- Analyze sales reports and KPIs to improve profitability.

Compliance & Standards
- Ensure compliance with food safety, hygiene (HACCP), and local regulations.
- Implement and monitor SOPs, policies, and brand standards.
- Support audits, inspections, and corrective actions.

Marketing & Sales Support
- Support promotions, special events, and marketing initiatives.
- Collaborate with management on menu development and pricing strategies.

Qualifications & Experience
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
- Minimum 5 years of experience in Food & Beverage operations, with at least 2–3 years in a supervisory or managerial role.
- Strong knowledge of restaurant operations, service standards, and food safety regulations.
- Experience in casual dining, fine dining, or QSR environments is an advantage.