Restaurant Manager📣 Job Ad

Join Kitopi as a Restaurant Manager!
Kitopi is the world's leading tech-powered multi-brand restaurant, on a mission to satisfy the world's appetite. In this role, you will manage daily restaurant operations, supervise the team, and drive profitability while ensuring high-quality standards.

What You’ll Do:

• Manage daily restaurant operations and ensure efficient workflow.
• Achieve sales, profitability, and assigned KPIs.
• Monitor food costs and labor costs within targets.
• Supervise the team, including training and performance evaluations.
• Ensure compliance with quality standards, hygiene, and food safety.
• Handle customer complaints professionally to enhance guest experience.
• Coordinate with various departments such as Operations, Supply Chain, HR, and Finance.
• Lead the team to achieve high performance within a positive work environment.

What Are We Looking For:

• Minimum 4 years of restaurant management experience.
• Exceptional communication and organizational skills.
• Bachelor's degree in Business Administration, Management, or relevant field.
• Excellent knowledge of food legislation and health & safety standards.

Why Kitopi?
We offer extensive learning opportunities, a diverse and inclusive environment, and great benefits. Become part of a caring community that values your contribution.

About the job Restaurant Manager
Location: Jeddah, Saudi Arabia
Industry: Lebanese Cuisine Restaurant

Role Overview
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer experience, high service standards, and smooth operational flow. The role includes managing staff schedules, welcoming guests, handling reservations, controlling costs, and ensuring compliance with company policies and local regulations.

Key Responsibilities

• Oversee day-to-day restaurant operations and ensure smooth service delivery
• Welcome guests, manage reservations and seating arrangements, and ensure a positive dining experience
• Handle customer feedback and resolve issues professionally and promptly
• Prepare and manage staff schedules to ensure adequate coverage during all shifts
• Lead, supervise, and motivate restaurant staff, including kitchen and service teams
• Ensure high standards of food quality, hygiene, and customer service
• Monitor sales performance, control costs, and support profitability targets
• Ensure compliance with Saudi health, safety, and labor regulations
• Coordinate with head office on reporting, inventory, staffing, and operational needs
• Support marketing initiatives and promotions to increase footfall and customer retention

Requirements

• Previous experience as a Branch Manager or Supervisor in the F&B industry
• Strong leadership, scheduling, and organizational skills
• Customer-focused mindset with excellent communication skills
• Good understanding of restaurant operations and cost control
• Ability to work under pressure in a fast-paced environment
• Knowledge of Saudi regulations is an advantage

About the Job
We are seeking an experienced Restaurant Manager to oversee the daily operations of our Lebanese cuisine restaurant in Jeddah, Saudi Arabia. As a key leader in our team, you will ensure excellent customer experiences, maintain high service standards, and facilitate smooth operational flow.

Role Overview
The Restaurant Manager will be responsible for managing staff schedules, welcoming guests, handling reservations, controlling costs, and ensuring compliance with company policies and local regulations.

Key Responsibilities

• Oversee day-to-day restaurant operations and ensure smooth service delivery.
• Welcome guests, manage reservations and seating arrangements, ensuring a positive dining experience.
• Handle customer feedback and resolve issues professionally and promptly.
• Prepare and manage staff schedules to ensure adequate coverage during all shifts.
• Lead, supervise, and motivate restaurant staff, including kitchen and service teams.
• Ensure high standards of food quality, hygiene, and customer service.
• Monitor sales performance, control costs, and support profitability targets.
• Ensure compliance with Saudi health, safety, and labor regulations.
• Coordinate with head office on reporting, inventory, staffing, and operational needs.
• Support marketing initiatives and promotions to increase footfall and customer retention.

Requirements

• Previous experience as a Branch Manager or Supervisor in the F&B industry.
• Strong leadership, scheduling, and organizational skills.
• Customer-focused mindset with excellent communication skills.
• Good understanding of restaurant operations and cost control.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of Saudi regulations is an advantage.