Sales Supervisor

About the Role:
We are seeking a dedicated Sales Supervisor to join our team at Fujistar Electronics in Jeddah. As a key member of our sales department, you will play a crucial role in managing sales operations while delivering exceptional customer service.

Key Responsibilities:

• Lead and train a team of sales representatives to achieve high performance.
• Manage and enhance sales operations to meet and exceed targets.
• Develop and implement sales strategies based on market trends and customer feedback.
• Conduct sales analysis to identify improvements in team performance.
• Maintain and build strong relationships with existing and potential customers.
• Ensure customer satisfaction and service excellence.

Qualifications:

• Bachelor's degree in Business Administration.
• Strong team management and training skills.
• Exceptional customer service and communication abilities.
• Excellent analytical skills for assessing sales data.
• Proficiency in sales and CRM software.
• Experience in the electronics industry is an advantage.

Our Opportunity: We are seeking an energetic Sales Supervisor to identify, pursue, and secure new contracts for our catering and labor services through on-field work. This role requires a highly motivated individual who can independently generate leads, build customer relationships, prepare proposals, and close deals while also contributing to market strategy based on field insights.

Key Responsibilities:

• Conduct daily field visits to construction sites, industrial areas, factories, and potential client offices.
• Identify and evaluate new potential clients through field visits, referrals, cold calling, and online platforms.
• Identify decision-makers and build long-term relationships with project managers, procurement officials, and business owners.
• Present the company's catering and labor services in an appealing and professional manner.
• Attend client meetings, conduct presentations, and negotiate terms until closing the deal.
• Prepare tailored proposals, pricing, and contracts aligning with client needs.
• Monitor project announcements, tenders, and business opportunities across various sectors.
• Coordinate with operations, finance, and HR teams to ensure proposals align with delivery capabilities.
• Maintain an updated leads tracking sheet/CRM system with follow-up status and outcomes.
• Analyze competitor activities and provide recommendations regarding pricing or package modifications.
• Participate in industrial exhibitions, trade fairs, and networking events to promote the company.
• Provide weekly and monthly performance reports to the executive director with market feedback and progress.
• Support the development of sales strategies and targeted plans for specific sectors or regions.

Required Skills:

• 3-5 years of experience in business development, field sales, or B2B customer acquisition.
• Strong background in catering, labor supply, facility management, or similar sectors.
• Excellent negotiation, communication, and presentation skills.
• Strong connections in the construction and industrial sectors.
• Confident, self-driven personality with a goal-oriented mindset.
• Able to work independently and deliver results without daily supervision.
• Fluency in both Arabic and English.
• Valid driver’s license.

Job Purpose:
The Motorcycles Sales Supervisor is responsible for overseeing the sales operations of the motorcycle division. This role involves developing sales strategies, managing the sales team, and ensuring exceptional customer service. The Motorcycles Sales Supervisor aims to achieve sales targets, expand market share, and enhance the company's reputation as a premier destination for motorcycle enthusiasts.

Responsibilities and Duties:

• Develop and implement effective sales strategies and plans to achieve sales targets and objectives.
• Analyze market trends and customer needs to identify opportunities for growth.
• Collaborate with marketing to plan and execute promotional activities.
• Train, and manage a high-performing sales team.
• Set sales targets, monitor performance, and provide coaching and feedback.
• Foster a positive and motivating work environment to encourage team success.
• Build and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Develop customer loyalty programs and follow-up procedures to enhance repeat business.
• Oversee the inventory of motorcycles, ensuring optimal stock levels.
• Coordinate with the procurement team to order new stock based on demand and sales forecasts.
• Monitor inventory turnover and implement strategies to minimize excess stock.
• Monitor and analyze sales performance metrics and KPIs.
• Prepare regular sales reports and present findings to the General Manager.
• Use data insights to make informed decisions and adjust sales strategies accordingly.
• Identify new market opportunities and potential business partnerships.
• Develop strategies to penetrate new markets and expand the customer base.
• Attend industry events, trade shows, and networking opportunities.
• Ensure all sales activities comply with company policies and regulatory requirements.
• Maintain accurate records of sales transactions, customer interactions, and inventory.
• Assist with audits and reviews of sales processes and documentation.

Education:
Bachelor's degree in Business Administration

Experience:
5+ years of experience in sales in Motorcycles.

Competencies:

• Proven track record of achieving sales targets and managing a successful sales team.
• Strong understanding of motorcycle market trends and customer preferences.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in sales and CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Fluent in English; proficiency in Arabic is a plus.