Sales Supervisor

About the Role:
We are seeking a dedicated Sales Supervisor to join our team at Fujistar Electronics in Jeddah. As a key member of our sales department, you will play a crucial role in managing sales operations while delivering exceptional customer service.

Key Responsibilities:

• Lead and train a team of sales representatives to achieve high performance.
• Manage and enhance sales operations to meet and exceed targets.
• Develop and implement sales strategies based on market trends and customer feedback.
• Conduct sales analysis to identify improvements in team performance.
• Maintain and build strong relationships with existing and potential customers.
• Ensure customer satisfaction and service excellence.

Qualifications:

• Bachelor's degree in Business Administration.
• Strong team management and training skills.
• Exceptional customer service and communication abilities.
• Excellent analytical skills for assessing sales data.
• Proficiency in sales and CRM software.
• Experience in the electronics industry is an advantage.

Our Opportunity: We are seeking an energetic Sales Supervisor to identify, pursue, and secure new contracts for our catering and labor services through on-field work. This role requires a highly motivated individual who can independently generate leads, build customer relationships, prepare proposals, and close deals while also contributing to market strategy based on field insights.

Key Responsibilities:

• Conduct daily field visits to construction sites, industrial areas, factories, and potential client offices.
• Identify and evaluate new potential clients through field visits, referrals, cold calling, and online platforms.
• Identify decision-makers and build long-term relationships with project managers, procurement officials, and business owners.
• Present the company's catering and labor services in an appealing and professional manner.
• Attend client meetings, conduct presentations, and negotiate terms until closing the deal.
• Prepare tailored proposals, pricing, and contracts aligning with client needs.
• Monitor project announcements, tenders, and business opportunities across various sectors.
• Coordinate with operations, finance, and HR teams to ensure proposals align with delivery capabilities.
• Maintain an updated leads tracking sheet/CRM system with follow-up status and outcomes.
• Analyze competitor activities and provide recommendations regarding pricing or package modifications.
• Participate in industrial exhibitions, trade fairs, and networking events to promote the company.
• Provide weekly and monthly performance reports to the executive director with market feedback and progress.
• Support the development of sales strategies and targeted plans for specific sectors or regions.

Required Skills:

• 3-5 years of experience in business development, field sales, or B2B customer acquisition.
• Strong background in catering, labor supply, facility management, or similar sectors.
• Excellent negotiation, communication, and presentation skills.
• Strong connections in the construction and industrial sectors.
• Confident, self-driven personality with a goal-oriented mindset.
• Able to work independently and deliver results without daily supervision.
• Fluency in both Arabic and English.
• Valid driver’s license.

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What You'll Be Doing
As Sales Supervisor, you will lead the team in delivering a premium, consultative customer journey that reflects Dyson’s innovation-led luxury positioning. You will champion technology-driven, demo-led selling to bring products to life, drive commercial performance through compelling storytelling, and ensure flawless in-store execution and operational excellence. Acting as the key bridge between retail teams and management, you will uphold brand standards, elevate service quality, and consistently exceed sales targets.

Responsibilities

• Accountability of sell-out target regional level
• Build and maintain Retailer store manager relationships
• Direct responsibility of top 5 stores in the assigned region
• Cascade and distribute monthly sales target by POS per day and report to management
• Support in-store marketing activations are properly conducted and submit the execution reports
• Monitor market conditions and competitors' products, prices, and sales
• Ensure merchandising guidelines have been met for stores and coordinate with Dyson retail team any fixture installation or new product rollout
• Coordinate with internal/external stakeholders for products and skills training
• Ensure in-store stock is at an appropriate level in the assigned region
• Engage Experts team with Chalhoub initiatives and development programs

What You’ll Need To Succeed

• Strong Management Skills – Able to plan, organize, and oversee tasks and teams to ensure successful execution of objectives
• Excellent Communication Skills – Clear, confident, and effective communicator across different audiences and organizational levels
• Fluent in English – Advanced proficiency in spoken and written English
• Proven Leadership Ability – Demonstrates strong leadership qualities, guiding teams with vision, motivation, and accountability
• Electronics experience

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.