Strategic Account Manager📣 Job Ad

About the Role

Johnson & Johnson Innovative Medicine is seeking a Strategic Account Manager to join its Market Access team in Jeddah, Saudi Arabia. The company is committed to advancing healthcare through innovation, focusing on preventing, treating, and curing complex diseases. The Innovative Medicine division is dedicated to developing groundbreaking treatments and ensuring patient access. This role is essential for implementing portfolio access strategies and achieving business objectives.

In line with Our Credo, Johnson & Johnson fosters an inclusive work environment that respects and recognizes the contributions of every individual, promoting a culture where everyone can thrive.

Key Responsibilities

• Collaborate with internal and external stakeholders to ensure full accessibility of JNJ products across assigned accounts within planned timelines.
• Cultivate and maintain strong business partnerships with key stakeholders and Payers at the area level.
• Maximize JNJ's market share in tenders and protect its position against competitors and generic products.
• Ensure timely product delivery to Central Medical Stores (CMS), monitoring demand and supply dynamics.
• Develop strategic account action plans, aligned with the Business Unit Leader (BUL), using a strategic partnership planning approach.
• Guarantee adequate stock levels at account levels with reasonable expiry dates.
• Achieve full coverage of the assigned territory in KSA, engaging with Healthcare Professionals (HCPs), purchasers, Pharmacy and Therapeutics (PTC) committees, and other relevant stakeholders.
• Drive formulary inclusion within assigned accounts to accelerate medication access and reimbursement.
• Manage coding creation/renewal and tender processes effectively.
• Act as a liaison between Sales, local agents, and CMS by participating in cross-functional team (CVT) meetings, ensuring strategy execution alignment.
• Oversee the implementation of tactical marketing plans in line with the local business strategy and agreed budgets.
• Engage in regular interactions and reporting with internal teams including Market Access, Marketing, Commercial, Medical, and Supply Chain.
• Build and maintain strong relationships with external stakeholders such as Pharmacists, PTC members (with Access), Payers, Planners, Distributors, and Medical Supply entities.

Qualifications and Requirements

• Bachelor's degree in Life Sciences or a business-related field.
• A minimum of 3 years of industry or business experience, with a focus on Key Account Management across different functional areas.
• Demonstrated ability in cross-functional leadership without direct authority.
• Experience in Immunology, Oncology, Hematology, or Central Nervous System (CNS) therapeutic areas is an advantage.
• Fluency in both English and Arabic languages is mandatory.
• Strong capability in building alliances across functional and regional boundaries to deliver value.

Required Skills

• Storytelling: Ability to deliver motivational stories through effective communication.
• Curiosity: Deep understanding of customers, Payers, patient journeys, and healthcare system trends to drive business growth.
• Data Synthesis & Analytical Business Acumen: Ability to synthesize data and extract insights for effective strategies, supported by strong analytical business acumen.
• Value Creation & Entrepreneurial Mindset: Develop differentiated solutions and shape the market with an entrepreneurial approach.
• Strategic Thinking & Customer Centricity: Develop strategies with a customer-centric mindset.
• Execution and Results Orientation: Achieve sustainable competitive advantage with a strong execution mindset.
• Orchestration & Negotiation Skills: Manage complex projects and demonstrate strong negotiation skills.
• Collaboration & People Leadership: Build trusted partnerships and demonstrate people leadership skills.
• Decision Making
• Presentation Skills
• Leadership
• Proactivity Mindset

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires coverage of the assigned territory within KSA.