Waiter

Join our team at Rayhaan Hotels & Resorts as a Waiter!
In this role, you will be responsible for providing exceptional service to our guests by performing all necessary tasks as outlined in the hotel's performance manual.

• Greet and seat customers with professionalism, ensuring a memorable dining experience.
• Possess in-depth knowledge of the Food & Beverage menu to assist and advise guests effectively.
• Monitor the quality of food and beverages served consistently to uphold our standards.
• Practice excellent customer relations, addressing complaints and queries satisfactorily.
• Maintain hygiene and cleanliness standards within the outlet and ensure the upkeep of all service equipment.
• Prepare for service, including mis-en-place and mis-en-scene before, during, and after the service.
• Work to minimize waste, breakage, and spoilage.
• Utilize up-selling techniques to enhance guest satisfaction and increase revenue.
• Operate safely and environmentally, adhering to health and safety policies.

At Rayhaan Hotels & Resorts, we respect our guests' beliefs and culture while providing a modern hotel experience. We look forward to welcoming you to our team!

Conditions for applying for the waiter position – for Saudis only

1. The applicant must be Saudi nationality.

2. Good appearance and etiquette in dealing with customers.

3. Full availability for work (full-time).

4. Ability to withstand work pressure and speed of accomplishment.

5. Previous experience in customer service or restaurants and the Foodex system is preferred.

6. Commitment to work schedules and internal company policies.

7. Excellent communication skills and ability to work within a team.

8. Having a valid health certificate is an additional advantage.

📍 Work location: [Jeddah / The Village Complex or Al-Batargi Street]
🕒 Working hours: [8 hours one shift, either morning/evening]
💰 Salary and benefits: To be determined after the interview.

The main goal of the dispatcher is to: • Receive the prepared order from the kitchen line. • Ensure its completeness and accuracy (items, modifications, sauces, drinks, tools). • Deliver it quickly and with a smile to the customer (counter/drive-thru) or to the driver/delivery company. • Organize the flow of orders to avoid congestion or loss.