Administrative Assistant

Job Title: Administrative Coordinator

Position Summary: The Administrative Coordinator is responsible for organizing correspondence, scheduling meetings, managing the reception, and dealing with clients and visitors to ensure the smooth and professional operation of administrative tasks.

Key Responsibilities:

• Welcoming clients and visitors in a professional manner and directing them to the relevant departments.
• Ensuring the registration of visitor data and maintaining security and confidentiality of information.
• Responding to client inquiries via phone or email and forwarding them to the appropriate parties as needed.
• Following up on incoming and outgoing mail, and preparing periodic reports on communications and correspondence.
• Scheduling and organizing internal and external meetings and coordinating with all parties involved.
• Preparing meeting rooms, and preparing the necessary documents and presentations.
• Drafting and formulating official letters, reports, meeting minutes, and job offers.
• Archiving documents in an organized manner to ensure easy access when needed.
• Assisting various departments in organizing files, correspondence, and scheduling daily tasks.
• Following up on the implementation of administrative decisions and informing the relevant parties of updates.
• Dealing with client inquiries and providing the required information about available services.
• Handling complaints or escalating them to the relevant departments to ensure effective resolution.
• Any other tasks assigned in the future within the scope of work.

Qualifications and Experience:

• Qualification: Diploma in Secretarial Studies or Office Management or a related field.
• Experience: Two years of experience in the same field.

Join Hilton as a Human Resources Officer!
Are you passionate about enhancing employee experiences within a vibrant hospitality setting? At Hilton, we pride ourselves in offering an exceptional working environment.

About the Role:
As a Human Resources Officer, you will play a crucial role in supporting and advising management on effective policies and procedures. Your main tasks will include managing employee relations, overseeing succession planning, and maintaining recruitment processes.

Key Responsibilities:

• Provide guidance to managers on policies and procedures for optimal staff experiences.
• Manage employee relations issues, ensuring confidentiality and compliance.
• Maintain absence monitoring and online personnel systems.
• Ensure recruitment and selection processes adhere to company guidelines.
• Assist in departmental training and organize social events for team members.
• Promote staff benefits and handle team member inquiries.

What We Look For:
To excel in this role, you should have:

• Previous experience in Human Resources or equivalent.
• Excellent communication and people skills.
• A positive attitude and commitment to customer service.
• Strong attention to detail and ability to work under pressure.

It would be advantageous if you possess:

• CIPD qualification or equivalent.
• Knowledge of hospitality and employment law.
• Proficiency in IT systems.

Why Hilton?
Join a globally recognized company dedicated to exceptional guest experiences and remarkable hospitality. Our team is at the heart of what we do, and we strive to create an inviting culture where every team member feels valued.

Join our team as a Director of Operations / Operations Manager!
We are part of the Accor network and are dedicated to exceptional hospitality. If you are passionate about creating memorable experiences, this is the opportunity for you.

About the Role:
As the Director of Operations, you will take charge of overseeing all operational aspects of our hotel in Madinah, ensuring outstanding guest satisfaction and driving performance. Your leadership will foster a culture of excellence within our diverse team.

Key Responsibilities:

• Develop and implement strategic plans to enhance hotel operations and profitability.
• Lead and mentor department heads and staff, promoting continuous improvement.
• Oversee rooms division operations, including front office, housekeeping, and guest services.
• Manage financial performance through budgeting and cost-control measures.
• Ensure compliance with industry standards and regulations.
• Drive revenue growth using effective pricing strategies.
• Collaborate with sales and marketing to increase occupancy.
• Analyze key performance indicators for targeted improvement.
• Address guest concerns proficiently to maintain high satisfaction levels.
• Stay updated with market trends and innovations.

Qualifications:

• Bachelor's degree in Hospitality Management or related field; advanced degree preferred.
• 810 years of experience in hotel operations management, especially in rooms division.
• Strong leadership and financial management skills, including P&L oversight.
• Excellent strategic planning, problem-solving, and communication abilities.
• Familiarity with hospitality management systems.
• Thorough knowledge of Saudi hospitality standards.
• Adaptable to a dynamic work environment.
• Must be a Saudi National.

Join us and be part of a team that values diversity and inclusion!